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Luxury Granite & Marble

Countertop Companies
Colorado Springs, Colorado, 80909

Contact Information

Company Name
Luxury Granite & Marble
Phone Number
Location
3602 E St Vrain St
Colorado Springs, Colorado, 80909
United States

Company Details

Hours of Operation
Monday: 9AM-5PM
Tuesday: 9AM-5PM
Wednesday: 9AM-5PM
Thursday: 9AM-5PM
Friday: 9AM-5PM
Saturday: Closed
Sunday: Closed
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Luxury Granite & Marble Reviews


Submitted by Britney Crothers on Friday, Aug 05, 2022

1 Star Testimonial by Britney Crothers

Overall

Google Review

Submitted by Sam Tarshis on Thursday, Apr 28, 2022

5 Star Testimonial by Sam Tarshis

Overall

Great! Extremely reliable and trustworthy owner, really easy to communicate and work with.

Google Review

Submitted by Denise Perea on Wednesday, Mar 18, 2020

5 Star Testimonial by Denise Perea

Overall

Had my kitchen counters done about a month ago and I LOVE them. Ray,Daniel and the guys did an excellent job installing them. They were prompt,they answered all our questions,
were very patient while we were making decisions on what we wanted and the result is Beautiful.? They also recommended a plumber to disconnect and reconnect plumbing and he was here an hour before the install crew came and had everything done and ready to go when they arrived. Overall very happy with the job, prices were one of the best ( we got several quotes) and I would definitely recommend this company to anyone looking to to get counters done.

Google Review

Submitted by Christopher Williams on Friday, Nov 15, 2019

5 Star Testimonial by Christopher Williams

Overall

Best prices in town, Ray and the guys were awesome

Google Review

Submitted by Marla Munoa on Wednesday, Oct 09, 2019

5 Star Testimonial by Marla Munoa

Overall

This place is wonderful, really cheap, wonderful people. I loved my kitchen and my floor. The office lady made me feel welcome and showed me all kinds of material and prices. I totally recommend this place. They are the best.

Google Review

Submitted by Yosjany Acosta on Sunday, Aug 18, 2019

5 Star Testimonial by Yosjany Acosta

Overall

Best company , best prices , a really high commitment with every client. Very professional, I called them to get an estimate they were very accommodating with my requests and improved my ideas about what I want it. Thanks Luxery Granite & Marble for your excelent work , my family are so very glad to get together around my new kitchen.

Google Review

Submitted by Miriam Martínez on Wednesday, Aug 14, 2019

5 Star Testimonial by Miriam Martínez

Overall

Google Review

Submitted by Gustavo Prado on Monday, Aug 12, 2019

5 Star Testimonial by Gustavo Prado

Overall

I have know this company for a long time,they do good jab,they are very good professionals,I am admired for the work they did in my house and my business, I recommend using this company for all jobs

Google Review

Submitted by Olga Vicente on Monday, Aug 12, 2019

5 Star Testimonial by olga vicente

Overall

Google Review

Submitted by Maykel Cardin on Saturday, Aug 03, 2019

5 Star Testimonial by Maykel Cardin

Overall

Google Review

Submitted by Elizabeth (The Lavender Homefront) on Monday, Jul 22, 2019

2 Star Testimonial by Elizabeth (The Lavender Homefront)

Overall

This company has been disappointing. I was hoping for a better experience, but as they say, you get what you pay for. This company had some of the best prices in town on granite. After asking how they could get their prices so low, I was told that it was because they are a commercial company first so they are able to save with commercial pricing. In reality, I believe they just rush through every project as quickly as possible for a quick buck. The hiccups started from the very beginning. The man who was supposed to come and do all the measuring never showed up. I called to find out where he was and apparently he was on my street but was too afraid to knock on my door and disturb me?? So finally he shows up, measures and leaves. (This was on a Friday). I then get a call because he needs to come by again because he was too afraid to ask me to move some of my stuff and didn’t get enough of the measurements? We reschedule for him to come by the following Monday. I was told by the sales guy (Mike Schoening) that install will be 2 weeks after measurements. However, I then get a call that they want to install that Friday (4 days away). I have 4 small children, so I have to move things around and figure stuff out to keep the kids out of the way on install. I figured it was worth the work to get the granite a little earlier and made plans. I then get a call that they want to install on Thursday! I have to shuffle things around again.

On install, we had a 10-3 window for them to show up. They didn’t show up until closer to 3 (very cable company of them), with no phone call or update. Once they began install, we had issues with EVERY PIECE THEY CUT. The half bath was too small for the space by about half an inch on the side, the largest piece with the sink was cut for a double sink instead of a single large sink, the corners were rounded. The corner portion (it was an L-shaped granite piece) didn’t get cut the right way and didn’t fit. The other two pieces in the kitchen has square corners, so they didn’t match the L-shaped piece. The bar piece had rounded corners on the part that was connected to the wall, but the edges facing out were square. The double vanity upstairs was supposed to be cut for the round sinks we already had. They made a mistake and cut them square for sinks you would have to buy from them.

They ended up having to take all the pieces back but the double vanity (for which they gave us new sinks), and fix their mistakes. Through the process, I was promised a $100 dollar gift card to smooth over the bumpy install. I accepted and was excited to take my family out to eat.

Friday (the next day) they were supposed to show up to install between 2-4pm. They didn’t show up until almost 5. Everything was fixed, however, they really rushed the install job. The caulking was really messy in the half bath, and around some of the cabinets. Luckily, we are DIYers and were able to fix it ourselves. We also got a couple scratches on out wood floors from the bar piece which was placed on the floor during install.

Once install was completed, I followed up 3 times regarding the gift card. I never received it and was basically talked down to about it being a “free gift.” The whole process was disappointing and I would not recommend them to anyone. I gave them 2 stars instead of 1, because after fixing the caulking, the granite looks good.

Google Review

Submitted by Vicky Toledo on Thursday, Jan 10, 2019

5 Star Testimonial by Vicky Toledo

Overall

Excelente servicio en función del cliente

Google Review
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