So incredibly disappointed! We bought a full sunroom full of windows and a sliding glass door. We were told that the screen door could not be ripped, but if it ever was, the repair was free. A small kitten just tore the screen and when we called, it took a week to get anyone to call us back and then were told it was a $119 call out fee and it would be 60-90 days for a repair. This is absolutely unacceptable. We had to have Champion out 4 or 5 times shortly after the installation, as the sliding glass door would not close properly and the last time, after the repairman was AGAIN unable to get the door to close properly, we were told if they came out again, we would be billed, as we had called too many times. So we have had to live for several years with a door that does not close properly. There are just not words for how disappointed we are in Champion. They do not fix problems and the attitude of the office and phone service is so unprofessional. I have never written a bad review for a company, but this was so incredulous, it needs to be on record.

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Submitted by Fran Andrusyk on Tuesday, Jul 16, 2024

5 Star Testimonial by Fran Andrusyk

Overall

We have dealt with Champion for our windows and were very satisfied. We met with Rich and are excited to get our patio door installed. Rich was professional, courteous, and friendly. We highly recommend Champion.

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Submitted by Ryan Brown on Tuesday, Jul 09, 2024

5 Star Testimonial by Ryan Brown

Overall

Our sales reps were fantastic. They showed up on time for the appointment, were very thorough with their presentation and answered all of our questions. We already have 4 Champion windows and appreciate how easy the process was from start to finish. Now our entire house will have Champion products.

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Submitted by Patricia Franke on Sunday, Jul 07, 2024

5 Star Testimonial by Patricia Franke

Overall

In home sales experience was great. Rich was knowledgeable and took the time to listen to our expectation for the project and offer us a variety of options. He stayed patient as I asked for different options/configurations. There was no judgement at all when I asked him to break the project apart so we could consider doing it in two phases. Yes- both homeowners had to be present , and yes we were offered a better price if we signed same day. Both of those things are pretty typical for the replacement window industry. we were provided an opportunity to enjoy a substantial discount for 30 days - which felt very low pressure. Yes, there was an additional incentive to purchase same day , but it didn’t feel overwhelmingly high pressure. Rich explained the next steps in the process and exactly what to expect as we progress toward completing the project.

Overall, Rich was professional and punctual and made use feel very comfortable that everything will go smoothly, be done properly and promptly , with appropriate follow-up if needed.

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Submitted by James Barker on Friday, Jun 14, 2024

5 Star Testimonial by James Barker

Overall

We have been looking for new QUALITY windows for a while, but have not been Impressed with the quality or personnel thus far…. Until now!! Rich B. Has done a great job explaining and showing us the quality of the windows. I didn’t feel like I was talking to a “sales person”, but rather just a friendly dude sharing awesome information that would better my home. We are happy to do business with him and the company (Champion Window Company).

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Submitted by Kyle Martinez on Thursday, Jun 06, 2024

5 Star Testimonial by Kyle Martinez

Overall

I absolutely loved working with Champion. Rich was super knowledgeable about his products and actually knew what he was talking about. He was great with my dog who insisted on being involved in the process. The products seem great and the price was in budget.

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Submitted by Chandra Akasapu on Monday, May 13, 2024

5 Star Testimonial by Chandra Akasapu

Overall

I had a fantastic experience when Kris visited our home, first connection in person from Champion, right on time, very professional, and a great guy to interact. To both me and my wife, it felt like we were interacting to a well-known acquaintance. The pitch-in was clean, no fuss, after Kris took all the patience in knowing and understanding our budget and requirement. Kris was very kind and friendly to ensure Champion meet our exact requirement within our budget. I would definitely recommend Champion for the services they offer.

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Submitted by Beth Joyce on Wednesday, May 01, 2024

5 Star Testimonial by Beth Joyce

Overall

We were so impressed with how patient & knowledgeable Kris was during our initial meeting. We had a Champion sunroom in our previous home in Mason, OH. That experience was wonderful & we loved using our room in the 17 years we lived there. (Sure enough, Champion backed up their guarantees when a screen lock went awry & the door to the patio became a bit warped. Replaced…years later…no questions…no charge…& in a timely manner!) We are excited to have a new room here in our home in Colorado Springs, based on Kris’s great suggestions. We look forward to working with Kris and his team, and feel confident that the project will run smoothly. We see many moments enjoying the view of Pike’s Peak in our future!

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Submitted by Jamie Smith on Saturday, Mar 30, 2024

5 Star Testimonial by Jamie Smith

Overall

Working with Champion has been the best I have experienced working with a contractor. Kris, the sales representative, was super professional and knowledgeable. He walked us through the entire process, helpfully sharing the different options. He was respectful and personable. He gave several discounts to make the project reasonable priced compared to others. Hands down the best experience I have had with a company.

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