Member Reviews

Buy & Build Kitchen & Bath

2 Star Testimonial by Megan Caler

Hardly any variety of sinks. Very low quality custom service. And the dog there nipped my husbands leg.

Submitted by Megan Caler on Friday, May 24, 2024

Buy & Build Kitchen & Bath

1 Star Testimonial by Umed Vakhidov

Called them to order kitchen. The guy on the phone got my information and never had a call back from them.

Submitted by Umed Vakhidov on Friday, Feb 16, 2024

Buy & Build Kitchen & Bath

5 Star Testimonial by jodie thompson

We have used Buy & Build for a bathroom and outdoor kitchen. Dana was super helpful, and their follow through on our projects was great. Super happy with the product and service.

Submitted by Jodie Thompson on Thursday, May 18, 2023

Buy & Build Kitchen & Bath

5 Star Testimonial by Kelle Graham

Very nice people. What I expected and great pricing. Limited selection, but had some items I was interested in.

Submitted by Kelle Graham on Wednesday, Aug 17, 2022

Buy & Build Kitchen & Bath

5 Star Testimonial by Bobby Pruett

I made a purchase of a large bathroom vanity several years ago. It has been great! I have really appreciated the way it has held up. It has been everything we hoped for. A few days ago I purchased another vanity for a smaller bathroom we have. Antonio helped me and I really appreciated his professional yet personal touch. I highly recommend Build and Buy and give two thumbs up to Antonio as well.

Submitted by Bobby Pruett on Thursday, Dec 09, 2021

Buy & Build Kitchen & Bath

5 Star Testimonial by Jennie Vie

After years of dreaming of a kitchen remodel and getting plans and quotes from several places, Buy and Build was recommended to us by a contractor friend. They were by far a better experience than the custom high price cabinet store and the international fad store. Antonio, the manager was a delight to work with. He went above and beyond in designing our kitchen and telling us about options. Numerous visits and phone calls, as well as emails, we chose to order from BUY AND BUILD. Antonio was honest, friendly and fun. He put some much effort into what we wanted and what would look good. He gave suggestions as well. And the best part is they were cheaper than every place we received Not to mention great quality. I was really nervous about this big purchase. Antonio gave me design a.d organizational tips which helped so much. My husband and I owe Antonio dinner and drinks! I HIGHLY RECOMMEND Antonio and Buy and Build.

Submitted by Jennie Vie on Thursday, Jul 08, 2021

Buy & Build Kitchen & Bath

5 Star Testimonial by Tonya Carkeet

We were very impressed with both the quality of the cabinets and the excellent customer service that we have received here. We bought some (now discontinued) Timberline cabinets for the kitchenette in our basement. We were blown away by the price and very, very pleased with the quality for the price we paid. All of the employees that we interacted with were helpful and worked to help us select the right products to fill our space, making sure we had all the proper spacers and end pieces, etc. I'm surprised by some of the negative comments, we are in no way connected to or affiliated with this business, but it is the first place I would stop for my cabinet needs in the future!

Submitted by Tonya Carkeet on Tuesday, Feb 25, 2020

Buy & Build Kitchen & Bath

1 Star Testimonial by NicoleW 0

They got in one cabinet, didn't call me, I stopped by. They ordered the others. They said NOT to call them or they'd call me back when they weren't busy, read my phone # back to me. It was correct, then said they had the wrong number, someone named Rachel/Friends? kept answering. :0) Employees were "very" nice. Loved Romeo, the onsite dog. Just not a good BUYING experience. 12 weeks is too long to keep asking ARE MY CABINETS IN! These SAME cabinets are available online, shipped to your front door.

Submitted by NicoleW 0 on Sunday, Feb 02, 2020

Buy & Build Kitchen & Bath

5 Star Testimonial by Nicole Reiffin

Josh and Cindy are total life savers. Purchasing cabinet with Buy and Build has been a great experience. They helped us redesign our layout and provide professional drawings. Their entire staff is fabulous. Great customer service, quality product and affordable pricing. I 100% recommend Buy and Build for your cabinet needs. Thank you so much from Native Home Service.

Submitted by Nicole Reiffin on Thursday, Jan 09, 2020

Buy & Build Kitchen & Bath

4 Star Testimonial by Jennifer Barron

I attempted to put some cabinets myself by following the "picture" directions. After several failed attempts I called the store and spoke with Courtney who tried to help me over the phone, when that didn't work he and Josh worked together to find a time for Josh to come help. Josh arrived when he said he would, fixed my mess and finished putting together the cabinet for me. I was very happy with Buy and Build, Inc customer service. I look forward to visiting their new showroom.

Submitted by Jennifer Barron on Friday, Jul 19, 2019

Buy & Build Kitchen & Bath

1 Star Testimonial by Gracie Hunt

I am convinced the positive posts for BB are friends of the company. If you value quality and your money, don't go here. I agree with the last poster, Josh is the most unhelpful and condescending person I have ever dealt with. He would like to think that he knows what he is talking about, but after dealing with him and buying their products, I 100% disagree that he knows design work. I had my kitchen installers tell me that I should get an attorney to get my money back due to the poor quality product, poor workmanship, poor planning and design work. Buy and Build does not offer any warranty whatsoever, so buyer beware. That should have been my first clue, but I also paid them to put together the cabinets. Whoever put these together was either blind or didn't know how to put them together. I had to make so many alterations and in some cases, I am just stuck with what I have. Many of the doors and drawers are crooked and not lined up. Again, coming from professional installers, they said BB products were awful. What is funny is that Josh told me they couldn't get me one full panel piece on my island, yet, I went to my local cabinet place and bought one for 1/2 the cost of what Josh quoted me for two. Again, if you value quality and your money, you will go somewhere else. Fortunately, I found another place, which I will use for my bathrooms. Exact style and color of cabinets that I got from BB, so I don't have to worry about match up. Difference - customer service and quality.

Submitted by Gracie Hunt on Wednesday, Feb 27, 2019

Buy & Build Kitchen & Bath

1 Star Testimonial by Ray M

Josh is the worst employee there. From start to finish he acts like a big shot, talks really fast, and very condescending. When I asked him anything, he would huff and puff and repeat himself even faster without explaining much of anything. Extremely unprofessional and immature. He pushes customers out rather than attracting them for more business. I wish I had worked with Pete because he helps tremendously and was extremely kind and thorough in explaining sizes and prices. The quality of the cabinets are great, some missing parts but they help you out with that. My only negative in this entire experience was Josh. Besides that, everything was awesome. When you walk in just ask for a different respresentative to work with, preferably Pete. I hate to rate this business off the employee. But it had to be done in order to avoid a horrible experience for future customers. I’m sure I would have done 5 stars if it was a different employee but same cabinets.

Submitted by Ray M on Wednesday, Oct 17, 2018