Submitted
by Mary Dean on 05/10/2024
5 Star Review by Mary Dean
Chris and his team are the best. Very smart, meticulous, NICE, and best of all, they are people who stand behind their word and their work (something I was beginning to think no one did anymore.) My plumbing was a bit tricky and a large job—not just a simple new water heater install. Working with these guys has not only restored my hot water, it may have restored my faith in people:) Thank you Erin, Chris, Dale, Croix and all! Going 22 days without hot water was worth it just to discover your company. One bit of feedback: I think you should charge more—you're worth it.
Only good experiences so far with Perfect Plumber. They are professional, offer reasonable rates, and do good work. I appreciated the good communication and prompt response times on the front end as well.
Submitted by Luke Dougherty on 07/08/2024
Perfection is a principal that every plumber I’ve worked with has shared from A Perfect Plumber. Dale, Tony, or Chris have all been excellent and I’d recommend this company to friends and family.
Edit -
They’ve done work for mom, mother-in-law and my brother with everybody being very pleased.
Submitted by Keith Farmer on 06/25/2024
Another superb job by A Perfect Plumber. The plumbers, Todd Slack & Adalia Garrison, flushed out the water heater & checked it over, performed maintenance on the furnace including cleaning the burner cabinet, blower cabinet and flame sensor. They also serviced the AC and washed the coils which were clogged with debris. Plumber Casey Beckett tightened up the large shower head in the master bath, which had been incompetently installed. Casey recommended a less expensive and less invasive remedy. Great! This is the second time in recent months I have relied on A Perfect Plumber. Their work is excellent and fees are reasonable. I recommend A Perfect Plumber to others.
Submitted by Rick Barnard on 06/19/2024
Dennis and Chris worked on several issues including toilet not flushing to a leaky shower head. They fixed everything within in a short timeframe. They were friendly and professional! Will use A Perfect Plumber again in the future! Thank you!
Submitted by Colleen Owens on 06/06/2024
Rescinding an earlier unfavorable review, I am impressed that A Perfect Plumber was apologetic and willing to provide a full refund on the initial charge I incurred on a missed diagnostic. Quite unexpected and very professional! Certainly shows that this company stands firm behind the philosophy that they value pleasing and retaining their customer base more than the bottom line.
Submitted by Stuart Guinn on 05/15/2024
A Perfect Plumber is absolutely great to work with! We have worked with A Perfect Plumber for about two years on many projects so we have seen first hand on many occasions that they go above and beyond on every project that they do. We highly recommend A Perfect Plumber to many of our customers and have always had great feedback. Thank you A Perfect Plumber for standing out above the rest! We look forward to our continued partnership with you.
Submitted by Table Mountain Electric Inc on 03/11/2024
I'd had other plumbers out that said my water heater was operating normally. I finally ended up with A Perfect Plumber because the local manufacturer's rep recommended them. The second Dale walked in the door he showed me the part he brought that he was predicting I needed. And that was exactly what it was. He got it fixed right away and after 9 months of having water that took between 7-15 minutes to heat up (if at all), it now gets hot in about 10 seconds. It has made a WORLD of difference. And I am so grateful to have gotten a plumber out that actually knew what was going on and didn't blow off the issue. The office was also really pleasant to work with to get scheduled. I would absolutely recommend them.
Submitted by Moriah Powers on 02/21/2024
This is my second experience with A Perfect Plumber. I previously had them perform some warranty work on my Navien on-demand hot water heater and that was a great experience. For this service visit I had a failed 3/4” shutoff valve that leads to my irrigation system outside. Dennis came out and replaced the valve. He did an excellent job and used a quality replacement part; moreover, he was incredibly efficient and charged a fair price. It was really nice chatting with Dennis as well. A Perfect Plumber will definitely continue to be my go-to for plumbing needs and I recommend them to anyone looking for plumbing services.
Submitted by Grover Draughon on 01/03/2024
