I can not say enough good things about these guys. I called and they showed the next day and early, job done quick and under my expected cost. Will give out their name to anyone looking for garage door work. Thanks again for helping me in a pinch!

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Submitted by Karyn Malinconico on Tuesday, Jun 22, 2021

2 Star Review by Karyn Malinconico

Overall

You will generally have someone come out to your house when requested, however be very vigilant about checking easy to fix issues before requesting a visit. I have been using this company for over 25 years and customer service has seriously declined. A visit is $100 plus tax for them to come. I am not debating the cost, it is just that some problems could be resolved with a quick 3 question survey (i.e. battery check, electric connection, door on the track or photo eye adjustment). They were so rude and said that “ life is too busy for them to ask questions” and put people “in danger “ by having them check their equipment. This IS NOT providing customers with service-it is taking advantage of people by adding charges that could be resolved over the phone. It gives you a bad feeling to want to look toward another competitor when choosing electric garage doors. Buyer beware!

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Submitted by Robert Dietz on Tuesday, Dec 03, 2019

5 Star Review by Robert Dietz

Overall

The torsion spring broke on one of our garage doors and a I contacted Advanced Overhead Door to set up an appointment for replacement as soon as possible. They arrived within 24 hours, on-time and the door spring was replaced quickly and at reasonable cost. As a 20+ year customer, we have always received quality service and parts and it was nice to see that their service excellence remains at a high level.

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Submitted by Thomas Teixeira on Friday, May 10, 2019

1 Star Review by Thomas Teixeira

Overall

I made an appointment for a quote. When no one showed up, I called. I was told the salesperson was delayed, but I'd receive a call telling me how long he might be delayed or whether he could make it at all, so I wouldn't be further inconvenienced by waiting even longer. Never got a call. Waited. Wasted my time. Never got a quote. Horrific customer service. Should get zero stars. Can't do any worse.

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Submitted by Tony P on Wednesday, Apr 12, 2017

5 Star Review by tony p

Overall

Had them replace 2 oh garage doors doors rather than DIY. Very happy with response to my inquiry and the quality of the materials and the workmanship. The installer cleaned up after the work and took the time to explain the operating and programming features.

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