Roofers
Waterbury, Connecticut, 06779
Submitted by Makenna Daly on Wednesday, Jun 28, 2023
My fiancé and I can’t say enough great things about Armor Shield!! Special thanks to Dave Usdan who kept us informed throughout the entire process (especially with the insurance company), answered all of our questions and was so courteous and knowledgeable. Also wanted to mention Brian, the site manager, and Jim the project manager who were great to work with—professional, attentive and friendly! Lastly, the installation crew did an outstanding job—from arrival at 645am until they finished at 7pm, I’ve never seen such hard workers who were so meticulous from installation to clean up! We are extremely happy with the outcome and will be recommending Armor Shield too everyone!! Our new roof is absolutely beautiful.
Submitted by Jose Damasio on Monday, May 15, 2023
I had a great experience with Armor Shield. They did a great job replacing my roof. A special thanks to Dave Usdan who walked me through the whole process and made sure everything ran smoothly.
I would highly recommend them.
Submitted by Amanda Fowski on Monday, Oct 24, 2022
I cannot say enough wonderful things about my experience with Armorshield roofs!! every step of this process was handled professionally, courteously, meticulously, and spotlessly! From my contact with the initial forensic roofer, through the installation team, and even the dumpster delivery and haul away. Every single person was courteous, helpful, and invested in the project in every way. The installation team was outstanding, and I am so impressed with the finished product. Highly recommend them, and will be referring them to everyone I know!
Submitted by ROSA BOLORIN on Tuesday, May 03, 2022
Armor Shield Roofing out of Oakville, CT provided completed a high-quality residential roofing project at a reasonable price. Their installation was professionally done with no issues and job was completed in 1 day. Dave Usdan was awesome in proving options to suit our needs. Overall, I am extremely satisfied. I would highly recommend Armor Shield Roofing and ask for Dave Usdan. You won't be disappointed.
Submitted by Dave Brown on Tuesday, Mar 29, 2022
They did a great job! From dealing with the insurance company to existing roof removal to new roof install to clean up this was a top notch job. From beginning to end the entire project was done in 2 days! I would highly recommend them for your next job! Special thanks to Glenn, David, Jimmy and Stacy. I wish all jobs were this easy. Thanks
Submitted by Kevin Knox on Wednesday, Oct 27, 2021
The Armor Shield team that replaced my roof was incredible. They arrived at 7:45 AM, worked nonstop until the roof was finished and all clean up was done. They were done by 6:30 PM. It was dark but they picked up all debris and put all my solar lights back in place around the house. The roof is beautiful and the workers were incredibly hard working. I could not ask for a better outcome. If you need a roof or suspect that you have wind damage to your roof I recommend you contact Armor Shield. They are the best!!
Submitted by Mike Guerrera on Thursday, Apr 29, 2021
Perfect experience from start to finish. Neil did a great job responding to me when I first called, temporarily patching my roof, answering all of my questions, dealing with the insurance company and making me feel comfortable that everything would be taken care of. And it was. The team that replaced my roof worked so hard and got the job done in one day! Beautiful new roof and cleaned up well before they left. I would highly recommend Neil and Armor Shield to anyone. Great job team!
Submitted by Shaun Regan on Wednesday, Jun 03, 2020
Great experience with Armor Shield Exteriors! My roof and siding look great! They were extremely responsive and had outstanding quality in all the work performed from beginning to end. Neil Mulligan was extremely helpful and expeditious from the beginning, meeting the insurance adjuster on-site late on a Saturday, and following-up through completion of work. The roofers and siders were very responsive and professional. I would recommend Armor Shield Exteriors for roofing and siding!
Submitted by Mike Summers on Tuesday, Mar 12, 2019
CHECK GOOGLE IMAGES TO SEE EXTENSIVE DAMAGE AND MESS THEY CAUSED AND RESPONSES TO OWNER****
Horrible experience. I asked specifically about having tarps so they did not damage my siding or BRAND NEW WINDOWS AND DOORS I just had installed! As you can see from the picture it was an absolute mess and disregard of the property and damage. When I contacted my rep, Neil, about what was going on, I was texted back, "It's a construction site. It's going to look like that. Don't worry about it so much.". I had copper channeling on the ridges and valleys and they tore that off to replace it with inferior materials. I had nice gutter covers that they forcefully pried off and damaged and tried to place back on after I had a talk about them and they agreed to replace it. They eventually replaced them with punched inserts that sort of do the same thing, but don't and are a cheap alternative. They bent my furnace exhaust as you can see in the photos. Damaged my plants and shrubs and refused to replace them. I had multiple landscapers come out and quote me on the price of a mature 10yr shrub and they disagreed with the amount. Not my fault your idiot crews damaged them! Finally got a landscaper (4th one to quote) that would do it for the half of the quote they were offering (quoted $2500 for the pull out and replace; Armour Shield would only offer to cover $1000. Going off memory, but the important part was they were not willing to cover the total replacement cost, even though it was there fault). We didn't even bother with the plants and flowers in the back that were damaged and didn't bring those up. Who knows at this point if my AC units are damaged as the pictures can depict. Siding was damaged and luckily I had leftover pieces from the previous owner that I could use, but in the pictures you can see the oil and grease that the shingles left on the siding from the crew throwing them on the tarps they let fall. There are pictures that show the markings, dents, holes, and grease markings. They tried power washing it, applying some de-greaser to the markings; which made it worse, and a cleaning solution; all of which made it either worse or darker.
I had asked for their insurance to file a claim about the siding, but they stopped communicating about it and refuse to disclose any of their info.
Just wanted to get my experience out there as to dealing with Neil and this company. Be warned.
*Edit to owner: Ask Neil and he will fill you in. I will not post my address or name publicly. I can provide signed contract, copy of insurance check, and any documentation to further validate my claim and work done with your company as to legit review.
2nd Edit to owner: Why don't you come to my home and see the spots left on my siding that you could not get off/remove. Your salesman has been a wall of blocking me of escalating this and now that I have your attention and response, be a proper businessman/owner and contact me directly about the issue and deal with me; not through your salesman who had to try and clean up your crews negligence and damage. Both you and Neil seem to think that ignoring or avoiding the problem long enough makes the customer give up and go away. It doesn't and won't until you properly address it. I have contacted your office previously and you have my info. You can contact me directly now as you obviously know the situation here. Doesn't matter if it was during the job, that is and was unacceptable and caused further damage, costs, and time to get the extra fixed.
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