Had some critters chew through my ridge vent and shingles. They were very responsive and were out the next day to give a quote and got the work done the same day.

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Submitted by Jacqueline Kimball on Thursday, Jun 06, 2024

1 Star Testimonial by Jacqueline Kimball

Overall

It’s been a few years since Best Way Roofing replaced my roof and gutters. The roof started leaking shortly after. The company came out but it did not resolve the leak. The company employees actually blamed my windows and siliconed them all shut permanently and I was unable to open my upstairs windows. I had to replace them as the sun would warm the silicone even after I tried to remove it and they continued to seal shut. I filed a complaint with the BBB. There are a few complaints from customers yet they still hold their high rating. I also filed a complaint with Consumer Protections. They advised me to take legal action against the company. Aside from the roof leaking and destroying my front porch from rot. The gutters are not pitched properly and the soffit is now falling. I’m pretty sure my Leaking is coming from lack of appropriate flashing. I have a guarantee from the company however they did not honor it. I see the leak every-time it rains. I would not recommend this company at all! In my opinion they are not what they appear to be.

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Submitted by Thomas Dennis on Thursday, May 23, 2024

5 Star Testimonial by Thomas Dennis

Overall

Great work on the roof of my home. Salesman was honest and gave the best estimate. Workers showed up early and worked 11 hours til the job was done and cleaned the debris too. House looks great and ready for any weather in l thrown at it. I would recommend this company to anyone and everyone.

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Submitted by Mark OShea on Tuesday, May 07, 2024

5 Star Testimonial by Mark OShea

Overall

Extremely pleased with the entire process from start to finish. The roofers were fast, efficient and cleaned up thoroughly afterwards. The sales person was also very helpful, knowledgeable and guided me through the financial process.

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Submitted by Andrew Wynn on Monday, Apr 15, 2024

5 Star Testimonial by Andrew Wynn

Overall

Best Way Roofing did an outstanding job all around. The team that worked on our full siding replacement worked very hard to make sure it was all done very nicely and accurate. The house looks amazing now. Luis walked us through everything and would answer all questions and helped to get every last detail taken care of. Definitely recommend Best Way Roofing, you will get a great end result. Thanks again.

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Submitted by Justin Eisenberg on Monday, Apr 15, 2024

4 Star Testimonial by Justin Eisenberg

Overall

Review update 04/15/2024
The owner Luis reached out to me after my 1st review to make things right. I appreciate him reaching out and working to solve the issue with the leak. Once Luis got involved the job was finished very promptly.
The only reason for 4 stars instead of 5 was the debris, nails, and trash left behind on the job site after the crew left. A few pieces here and there are to be expected for a big job like this but the multiple handfuls of nails, plastic and trash were more than should have been left behind. Luis took this feedback and will be working with his team to resolve in the future.

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Submitted by Andrew H on Friday, Mar 08, 2024

5 Star Testimonial by Andrew H

Overall

We used Best Way for both a roofing replacement and chimney repair. Courland came to our house assessed all of the interior water damage and traced it back to both the chimney and the roof. Both of which had suffered damage from summer storms. Courtland's professionalism, attention to detail and follow through were top notch. Our home would not be in the shape it is now without Courtland and Best way. thank you so much

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Submitted by James Farnen on Saturday, Dec 30, 2023

5 Star Testimonial by James Farnen

Overall

Best Way provided a wonderful job with our roof replacement. They were timely with the completion of their work, the price was fair, and I would highly recommend this company. Luis / Best Way was referred to me by a family member. Luis returned my inquiry call immediately, was very prompt in coming down to provide an estimate, and ultimately getting the job done, and done well! Jim F. Westport, Connecticut

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Submitted by Vincent Pizutelli on Monday, May 09, 2022

5 Star Testimonial by Vincent Pizutelli

Overall

Leo and the team were fantastic from quotation to installation. Responsive, professional and speedy! Stripped old roof and put new one up in the same day. They took all the debris and even walked around the neighborhood to clean up as it was a slightly windy day. Highly recommended you give them a shot!

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