The work they did was good, but not great. It needed an extra day of touch ups due to their desire to leave promptly at 5 and rushed through the few things we asked them to fix. There were a few areas that weren't painted with care but I will admit on the final day they did fix it.

My biggest concern is the lack of communication. On the day we agreed to start, nobody showed up. We changed our work schedule to accommodate this project and nobody called. Finally at 10am (they were supposed to arrive at 8), I called and they said "sorry they got stuck at an emergency at another job and aren't coming today." I feel like we could have been notified. Then they told us that a lead member of the team would be present throughout and she didn't show up until the end of the day (and she had a different name than the person who's contact info we were given as our team leader).

All in all I give 3.5 stars.

Google Review

Submitted by Kevin Lubin on Friday, Jun 30, 2023

5 Star Review by Kevin Lubin

Overall

Herbert and Sandra did a great job painting my first floor. The entire team is responsive and professional. When I reached out about a few areas needing touchups, they came back a couple days later to address my concerns. Would definitely recommend.

Update 6/29: Had CertaPro complete the exterior of my home. Greg and Hector did a great job and made sure that I was completely satisfied with the job.

Google Review

Submitted by Malik Molecular on Monday, May 22, 2023

5 Star Review by Malik Molecular

Overall

I had my newly purchased condo painted by CertaPro and the site supervisors were Herbert and Sandra. The entire process was amazing from start to finish! Sam came onsite and provided me with a competitive estimate to have the work completed. I paid the deposit, emailed the team the paint colors I wanted to use and two days later Herbert and Sandra were in my condo making my vision come to life! They arrived on-time, were extremely nice and reviewed any problem areas or areas they thought I should be aware of at the end of the paint job. I was EXTREMELY satisfied with their work and didn't need anything corrected. I would highly recommend using CertoPro for your paint needs, absolutely great service!

Google Review

Do You Know CertaPro Painters of Washington, DC? Write Review