Plumbers
Washington, District of Columbia, 20010
Submitted by Jt Z on Wednesday, Jun 29, 2022
Plumber in DC failed to do the work properly, and then kept the money after their work failed. I had a leaking faucet in a bathroom. Plumber came out, claimed that the faucet needed to be tightened, and did so. A few days later a larger leak began to occur under the sink in the same place. After paying around $400 for the faucet repair, they said that they had been incorrect about the problem and that the faucet would need to be replaced, which they would do "at discount" for an additional $400. I told them no and that I wanted my money refunded, minus the visit fee. They refused. After weeks of back and forth, they claimed they would refund a small portion of the cost, less than half of what I had paid them. They then never refunded it and began dodging my calls. End of story, I paid $400 for absolutely nothing. I wouldn't trust them.
Submitted by Vee Campbell on Thursday, Dec 20, 2018
The best experience ever with a plumber~ So my basement flooded... a lot. And the plumber I originally got would only tell me the sump pump was the problem. He didn’t want to fix it. I needed someone to immediately mitigate and fix the issue that created my flood. Looking at reviews online while fighting with other providers to get the water out of my apartment, I contacted Mike at Plumber in DC. While I continued fighting with other venders to begin the cleanup, Mike arranged to come by that next day. When I wasn’t available in the morning and then had a narrow window for when my home would be accessible, Mike adjusted his arrival to avoid the conflict. He identified the problem- the electrical outlet fried my sump pump, called me to let me know the issue, replaced the pump and rerouted the power to a functioning outlet and forwarded a report on what happened- and he did all the work in just over an hour. He also recommended a company to help with the flood cleanup. While other contractors were dragging their feet, looking for ways to get a payout from the insurance company, Plumber in DC simply fixed the problem and provided resources to help. If you need a plumber to do the work right in a very short period of time while not ripping you off, Plumber in DC is the plumber to get. I can’t recommend them more highly!
Submitted by Robert Corby on Friday, Nov 18, 2016
I had a leak in my garage and called Plumber in DC on a friend's recommendation. They showed up within an hour or two of the call and found the problem after only a few minutes. The gentleman was transparent about the cost to diagnose and fix the issue. I approved the amount and everything was fixed that day! Thanks for the great service!
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