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Keystone Marble and Granite

Countertop Companies
New Castle, Delaware, 19720

Contact Information

Company Name
Keystone Marble and Granite
Online Social Profiles
Phone Number
Location
217 Lisa Dr
New Castle, Delaware, 19720
United States

Company Details

Hours of Operation
Monday: 8AM-6PM
Tuesday: 8AM-6PM
Wednesday: 8AM-6PM
Thursday: 8AM-6PM
Friday: 8AM-6PM
Saturday: 8AM-3PM
Sunday: Closed
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Keystone Marble and Granite Reviews


Submitted by Paul Stadelberger on Thursday, Jul 18, 2024

5 Star Testimonial by Paul Stadelberger

Overall

Keystone Marble & Granite did a great job working with me on selecting and installing a perfect granite top for my outdoor bar top. They help me pick a perfect piece and delivered and installed it exactly as they said they would. I highly recommend them for your next project!

Google Review

Submitted by Eileen Amodio on Monday, Jul 08, 2024

5 Star Testimonial by Eileen Amodio

Overall

I cannot say enough good things about Keystone Marble and Granite! Their product and customer service are exceptional. I had a small issue with the countertop that was installed, I made one phone call, and they came out the same day and took care of it. If you are looking for true craftmanship with a company that really cares about their customers, Keystone Marble and Granite is the place to go!

Google Review

Submitted by Heidi Friedman on Wednesday, Jul 03, 2024

5 Star Testimonial by Heidi Friedman

Overall

What a refreshing find! By far the most beautiful stones of any store we visited and the customer service is impeccable. Ask for Tooba and you will be treated with respect, fairness, and dignity. The prices are surprisingly reasonable as well. Do not go anywhere else. This is one of the best experiences we’ve ever had with a home renovation.

Google Review

Submitted by Terry Pizzollo on Saturday, Jun 15, 2024

5 Star Testimonial by Terry Pizzollo

Overall

So happy we choose Keystone after going to other places. Best bang for your buck !!! Sabrina was great and really knows her job.I couldn't of been more happier with the install. I would highly recommend Keystone to everyone !!! I love my granite counter tops, thank you.

Google Review

Submitted by Thomas Carbonara on Sunday, Jun 02, 2024

5 Star Testimonial by Thomas Carbonara

Overall

My wife and I have been wanting to replace our laminate kitchen countertop for several years. Around 8 years ago we had gotten quotes for the project, but we decided to hold off because the cost was more than we wanted to spend and the current countertop was still in very good condition.

We started looking again in early 2024 by doing our research and decided to go with granite countertop for several reasons. We liked the look, the maintenance is fairly easy, and we already had a granite self installed above our stove when we did the kitchen backsplash 20 years earlier. We hoped to find a piece of granite for our new countertop that matched our shelf. We went to Lowes and Home Depot first just to get an idea what was out there, but the selections were slim and the prices were on the higher side. I looked up several companies dealing with stone/granite and set out to find the right stuff for the right price.

Keystone was conveniently located to be my first stop. Mustafa and co-owner Tuba greeted me as I walk in the store and I was taken to the stone warehouse in the next room. I saw exactly what I wanted within minutes. I asked about the price and it was considerably less expensive than what Lowes and Home Depot had quoted me; and Keystone also had many better choices. I could have taken the deal right then and there, but I wanted to check out the other stores I had on my list to compare prices and options. The prices at the other stores were anywhere from 2-3 times more than Keystone. While Keystone gave me an all inclusive price, the other stores added costs on every step of the process. Removal of the old counter top, measuring, and sealant, all adding a few thousand dollars to the total job cost.

When I returned home and told my wife about what I had seen at Keystone, my wife and I jumped in our vehicle the same day so she could see the granite I selected. Mustafa and Tuba greeted us again and were upfront regarding maintenance and care; and the pros and cons of the granite we picked. After a short discussion we agreed to a deal. They even threw in the kitchen sink and suggested an under counter mount, which we agreed to and our thankful we did. They also added a lifetime sealant at no extra charge. Other shops I visited added as much as $1,500 for this sealant.

The installation was scheduled in 2 weeks and Sam came to get the measurements within days of our signing the contract. With our measurements confirmed, we received an email within 2-days with the configuration of how they were going to lay the granite out so we could give the approval to proceed. Next our installers arrived, Oscar and Edwardo on the set date to do the installation. They worked until the entire job was done and cleaned up after themselves. One of the easiest installation projects I have ever had to go through. The entire Keystone team has a customer driven work ethic and they were helpful to answer any questions to ease our minds. A few weeks after the install, we had a few issues with the granite and Keystone was out the next day to fix them. Can’t get that service much of anywhere now a days. Highly recommend you checking them out for any of your kitchen or bathroom countertop needs. There were extremely professional, friendly and they stand behind their products and workmanship.

Google Review

Submitted by Delores Hinton on Friday, May 31, 2024

5 Star Testimonial by Delores Hinton

Overall

Wow, what can't I say good about our experience at Keystone marble. I had the pleasure of meeting and working with Sabrina. I was amazed at the amount of knowledge she shared with us regarding the stones. She knew the product liked the back of her hand. I was in awe of how she knew exactly where every stone was located in the showroom. Her direction of where to go to see the stones was on point.

I shared photos of our kitchen and bathrooms. Sabrina was able to give me solid advice and what she thought would be a match.

The experience of walking through the door greeted me with a welcome & a smile meant a lot. I take great pride in customer service. The whole experience was great from start to finish.

I highly recommend Keystone Marble for your needs no matter what type of stone you may be looking for.

Great job, Keystone Marble!!

Google Review

Submitted by Hope Haslbeck on Monday, Apr 22, 2024

5 Star Testimonial by Hope Haslbeck

Overall

Wow! From start to finish, we were beyond happy. Tuba, without a doubt, is the most professional, kind, honest, and caring salesperson we have ever met...and we have made many home improvements. She was like shopping with a friend. And never once did she pressure us. Quite the opposite. She wanted us to take our time so that we would love our choice. CeeCee and Sabrina were wonderful as well, fielding my calls if Tuba was busy. Sam, our templater, was darling...young, but very knowledgeable. He gave us great advice. And our workers, well... not only were they massively strong, but they took great pride in making sure everything was perfect. We looked at 5 other countertop dealers in PA and DE. Seriously, look nowhere else. They have the best choices, the best prices and the most lovely people working there! Thank you, Tuba and Keystone!

Google Review

Submitted by Deb C on Wednesday, Jul 12, 2023

5 Star Testimonial by Deb C

Overall

My experience was amazing from the sales process to the installation. Sabrina our salesperson was so patient with us as we determined the right quantize to select. The installation team was so talented in achieving perfection. We get so many compliments. The owners of this company stand behind their product and workmanship and a real pleasure to work with.

Google Review

Submitted by Melissa Finger on Tuesday, Dec 06, 2022

5 Star Testimonial by Melissa Finger

Overall

We absolutely love how our counters turned out! Keystone has such a great selection, great prices and a large showroom. We had our eyes on multiple favorites and went with Copenhagen in the end. The company did a great job communicating, answering our questions, providing suggestions and handled everything with a sense of urgency and purpose. They were great to work with throughout this process and we are so pleased with the end result!

Google Review

Submitted by Steven Kempczynski on Friday, Nov 18, 2022

5 Star Testimonial by Steven Kempczynski

Overall

What an awesome experience working with the folks at Keystone! I looked at 5 different companies and without a doubt I selected the best. From the start, Tuba and the rest of the staff were awesome. They answered all my questions and helped me select some of the best pieces for our kitchen and bathroom. Their staff was kind, professional, and definitely masters of their craft. We are so happy with the end result and can't thank them enough. Did I mention that their prices were very reasonable and well worth the expense. I will definitely use them again for any further ideas we come up with and would recomend them without question.

Google Review

Submitted by JoAnn Bruch on Wednesday, Sep 07, 2022

5 Star Testimonial by JoAnn Bruch

Overall

When I decided to remodel my kitchen, I went to quite a few different granite companies searching for the perfect slab. Every place I went seemed to have the same slabs and none of them really caught my eye. In addition, the customer service at all of the locations were less than desirable. On a whim, I decided to stop at Keystone Granite. Keystone granite completely changed my view of granite. They had slabs that I did not see at any other locations. I seriously think I picked the most beautiful slab of granite I’ve ever seen in my life. On top of having gorgeous granite, their customer service was exceptional. Every member of the team Went above and beyond to ensure that my kitchen remodel was exactly the way I envisioned it. They answered the many questions I had. They were always kind, gracious, and thorough. Sabrina was simply phenomenal. I cannot say enough good things about the entire Keystone granite team. My kitchen is more beautiful than I ever dreamed possible. I am so thankful that I followed my gut and stopped at Keystone Granite. THANK YOU TO EVERYONE AT KEYSTONE GRANITE!!!!

Google Review

Submitted by Jeanne Hoyle on Tuesday, May 18, 2021

5 Star Testimonial by Jeanne Hoyle

Overall

Outstanding From Start to Finish! Like most people, I read reviews before I choose a company. Keystone had great reviews, so I walked into their store and warehouse with my husband to check out their service and selection. My husband and I were greeted by Tuba. She is so knowledgeable and professional. She took down the measurements that I brought for the 3 bathroom vanities that I planned to replace with Granite and then answered our questions. She let us tour the extensive warehouse (which is attached) with aisle after aisle of Granite Slabs to choose from. I was amazed at the number of slabs.

It was difficult to make our choices with such a selection! After finalizing our slab picks for each bathroom vanity sink and countertop- a measurement visit was scheduled and an installation date was provided.

Today I had all three installed by Adrian and Francisco and they did a beautiful job! These two guys are so skilled and professional! Honestly, don’t bother looking anywhere else- go to Keystone Granite for the best prices, service and selection. I wish they had been in Delaware when I put granite in my Kitchen 9 years ago! This is the place to do business with!

Google Review
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