I had an exceptional experience with Jason, our Service Technician. He was incredibly friendly and approachable, making the whole process smooth and pleasant. His efficiency was impressive, getting the job done quickly without compromising on quality. Jason's knowledge was evident as he expertly addressed all our concerns and provided valuable insights. I highly recommend his services to anyone in need. Five stars well deserved!

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Submitted by Shomona Lofland on Tuesday, Jun 18, 2024

5 Star Testimonial by Shomona Lofland

Overall

Ralph was polite, friendly, knowledgeable and very professional. The window and screens replacement went smoothly with all of my questions answered. Ralph took the time to explain my Pella warranty. Awesome customer service!

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Submitted by Richard Smith on Friday, Jun 14, 2024

5 Star Testimonial by Richard Smith

Overall

Derek Beatty came to our house on our request for new doors. He clearly and concisely explained how the products are made (with samples) and demonstrating in plain English the advantages of a quality door. Additionally, he let us know the steps in the process from beginning to end.
A genuine professional who knows his product

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Submitted by Sandra Autman on Wednesday, Jun 12, 2024

5 Star Testimonial by Sandra Autman

Overall

Ralph came to my home in RB for a couple of minor fixes. He was on time, professional and very knowledgeable. He was respectful of my home and wore booties. I would highly recommend Pella and Ralph for any window needs you may have. Sandy A.

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Submitted by Bonnie Charnock on Tuesday, Jun 11, 2024

5 Star Testimonial by Bonnie Charnock

Overall

Once again, the staff at Pella of Rehoboth Beach has performed admirably. All their staff from the first call I placed regarding a need for a look at my patio door was handled with care and concern. Michael who wrote up the work order in Beltsville, MD was on top of it. Jason Reprogel who was the tech who came to do the service/repair was right on time, courteous and kind and helpful and took care of everything. One cannot get any better than this!

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Submitted by Joey Thomas on Sunday, May 19, 2024

5 Star Testimonial by Joey Thomas

Overall

Very nice windows. All of the people were very professional and Friendly. Scott Nelms was our salesman and he even came back to make sure everything went well and that we were pleased. Three guys installed the windows and they did an excellent job, but of the three , I only got Eduardo’s name but I recommend all of them

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Submitted by Nanci Colby on Friday, Apr 19, 2024

5 Star Testimonial by Nanci Colby

Overall

I needed help with my sliders that had started to leak, and Ralph was sent to check it out. He was knowledgeable, friendly, and very skillful. I was thrilled he could fix my issue in a fairly short period of time. Getting service through Pella isn’t cheap, but the peace of mind that it’s done right is very helpful. And Ralph is the best!

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Submitted by Stefanie Gochnour on Friday, Mar 15, 2024

5 Star Testimonial by Stefanie Gochnour

Overall

Pella has been amazing. I had an issue with a couple of screens, not the windows, the screens, and they made it right. I worked with Jason towards the end and he was a gem! Kind, responsive, knowledgeable and thorough! Five stars. Fully baked company.

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Submitted by Elizabeth Eicholz on Monday, Feb 12, 2024

5 Star Testimonial by Elizabeth Eicholz

Overall

Jason came out to our home on time to inspect our broken window. He was very polite and even very patient with our Jack Russell terrier who wanted to “help” him with his inspection and measurements. He ordered a new sash and was even able to schedule the date of installation before he left.

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