Member Reviews

5 Star Review by ali berry

There was a leak from my unit, into the unit below which had my anxiety through the roof..My tech Alex immediately clam my nerves was he was friendly, clam, informative and professional. He found the issue immediately which was worst than we could have expected multiple rusted cracked pipes. He immediately had a resolution with minimal damage to the ceiling this guy did major work through two small cuts in the ceiling Amazing!!!!! The absolute best I could not be more happier. The pricing is fair, work was perfect customer service excellent. Thank you Alex you are the best 10 out of 10 highly recommend

Submitted by Ali Berry on Wednesday, Oct 18, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Janelle Hibbert

Rafael was amazing. He came in and was able to immediately tell me what was wrong with my sink. He offered reassurance that he would get the job done, which he did. He was done in a reasonable time and offered knowledge while he worked. 10/10 service.

Submitted by Janelle Hibbert on Wednesday, Oct 11, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Eric B

Roberto was very professional and knowledgable. Did an amazing job. Very up front on price and what we needed to fix our problem. Fixed our outside faucet and our guest shower. Very pleased with the service.

Submitted by Eric B on Tuesday, Oct 10, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Edward Gildea

It was a pleasure working with Rafael to find the issue with my house. He also provided great advice to future proof my new house. Looking forward to working with the team again.

Submitted by Edward Gildea on Sunday, Oct 08, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Jen C

The plumber explained all repair options in detail at each phase of repair. Courteous, informative and worked in a timely manner. The service was for slab leak detection. They had sufficient technology, skills and material to avoid damaging flooring and home foundation.

Submitted by Jen C on Sunday, Oct 08, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Charlene Girardey

Ricardo is polite, helpful, very respectful of the home. Was a Saturday visit and he came with a smile and patience. He is knowledgeable and caring!

Submitted by Charlene Girardey on Saturday, Oct 07, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Ben Marquette

Alisa went above and beyond when fixing a clog we had. She provided expert advice and friendly tips for the future. She provided excellent service and I would recommend her and Roto-Rooter for any of your plumbing needs. They’ll be the first place I call if I have any plumbing needs again.

Submitted by Ben Marquette on Thursday, Sep 28, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Shannan Starkey

My technician Dennis was amazing. We bought a 150 pound toilet to replace our existing toilet. He was on time, professional and got the job done right the first time. Our new toilet looks amazing and the process was seamless. Also the women who answered the phone for me to make the appointment was amazing. I will definitely use them again!

Submitted by Shannan Starkey on Wednesday, Sep 27, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Nati A

Alex was very professional and did an amazing job very kind and courteous he resolved all my issues and we were very satisfied with his work and resolution. He went over and beyond to get the job done. I would definitely recommend Roto rooter to friends and family I give Alex a 100% great worker.

Submitted by Nati A on Thursday, Sep 14, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Genevieve Anyzeski

My plumbing leak started at approximately 8 pm at night , yikes! I made a call and they sent a very professional NICE , and experienced plumber Dennis the very next morning! Whew, thank goodness it was repaired and done right. Peace of mind for me. Ever so grateful ????

Submitted by Genevieve Anyzeski on Friday, Sep 01, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Cameron Hayward

Carlos was the diamond in the rough for this company. Roto-rooter came to my place for an issue 3 times and never fixed it but claimed they did and tried charging us more and more, even saying they will charge us more and more for no reason. On the 4th visit we had a new plumber named Carlos who arrived. He solved the problem within the hour. He was honest, genuine and respectful. He cleared out my showers drain and got the problem solved. I highly recommend Carlos for professional and proper service. Thank you.

Submitted by Cameron Hayward on Tuesday, Jul 25, 2023

Roto-Rooter Plumbing & Water Cleanup

5 Star Review by Tiffany H

Very pleased with professionalism of technician….. he worked very efficiently and competently. It was a late call and I sincerely appreciate the time taken. Would definitely recommend.

Submitted by Tiffany H on Saturday, Jul 22, 2023