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Edwards Heating & Air

Heating and Air Conditioning Companies
Acworth, Georgia, 30101

Contact Information

Company Name
Edwards Heating & Air
Online Social Profiles
Phone Number
Location
4200 Industrial Center Ln NW #105
Acworth, Georgia, 30101
United States

Company Details

Hours of Operation
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Edwards Heating & Air Specialties


Edwards Heating & Air Reviews


Submitted by Austin Fry on Wednesday, Jun 12, 2024

5 Star Testimonial by Austin Fry

Overall

Great Service, Great Communication. Scott the tech came out in an emergent situation where our A/C stopped working, He explained and troubleshooted. Highly recommend!

Google Review

Submitted by Asa Magnusson on Monday, Jun 10, 2024

1 Star Testimonial by Asa Magnusson

Overall

After a routine maintenance check in January, my unit became loud and stopped heating. They replaced the thermostat but didn’t wait to ensure the problem was fixed. When the house failed to warm, another tech found a major restriction in the system that was not there on the m-check. We were told this was a coincident. A failed attempt was made to clear the restriction ultimately requiring a costly system replacement. Installation of a new system started 2 days later, after a full day of work we were told the new control board was bad. The following day the control board was replaced but the system was still not working. Eventually they replaced the new outside unit and we finally were able to heat the house. In May, the AC stopped working. We had our new HVAC company come out who found multiple installations errors made by Edwards. Errors including faulty placement of drainage lines and evaporating coils installed upside down causing water to splash into the air duct.
In conclusion, we may not be able to prove that Edward’s Heating and Air damaged our system when they came out to do the regular scheduled maintenance in January but we can confidently report neglectful, dismissive and incompetent service on all levels of this company.

Google Review

Submitted by Luke Henderson on Wednesday, May 29, 2024

5 Star Testimonial by Luke Henderson

Overall

Scott was great! Quickly and efficiently diagnosed and fixed the issue with extreme professionalism. We needed him to come back to do one thing, and he was back within the hour. Overall a great experience.

Google Review

Submitted by Jennifer Palumbo on Tuesday, Apr 09, 2024

5 Star Testimonial by Jennifer Palumbo

Overall

I chose Edwards heating & air because they had the best price for a new condensor & coil. Turns out their staff is great too! Luis & Jackson were both very kind, personable and knowledgeable with getting my new equipment up and running. They went the extra mile for me with a positive attitude and I love that! 5 star customer service displayed by these two gentlemen & they work so good together as a team. Thanks guys!

Google Review

Submitted by Kevin York on Saturday, Apr 06, 2024

5 Star Testimonial by Kevin York

Overall

We have used Edwards Heating and Air on multiple occasions for over 20 years and never had a bad experience or a technician who wasn’t “top notch”…. I called about 11:30am on Friday requesting service on a malfunctioning AC unit and Bryan was here by 2:30pm the same day. He quickly identified the problem and replaced a capacitor before checking the refrigerant, etc and had our AC blowing cold air within 10 - 15 minutes!! Thank you Bryan and Edwards Heating and Air!!!

Google Review

Submitted by Richard Haspel on Thursday, Mar 21, 2024

5 Star Testimonial by Richard Haspel

Overall

Edwards Heating and Air technician Jeremy Carter was very professional, knowledgeable, and thorough as he performed our spring/summer PM service. He explained the various readings on the checks he conducted on our HVAC system. We are glad we have chosen Edwards Heating and Air to service and maintain our HVAC system because of technicians like Jeremy who treat their customers with courtesy, honesty, and respect.

Google Review

Submitted by Virginia Dilkes on Saturday, Mar 09, 2024

5 Star Testimonial by Virginia Dilkes

Overall

Edwards Heating & Air installed a Carrier Infinity system for me in a four-zone environment. I am really enjoying the system, which is quiet and which has made my home comfortable throughout. I had a problem programming the system; Edwards responded immediately and had someone dispatched to my home within two hours. Many thanks to Tim Lang and James Knox.

Google Review

Submitted by Muneeb Aslam on Thursday, Feb 22, 2024

5 Star Testimonial by Muneeb aslam

Overall

Very professional company. The technician, Mr. Jeremy was here to resolve the issue next morning and made sure that all the stated issues got resolved. He listened to everything carefully. I'll prefer him if i ever needed anything again. Recommend

Google Review

Submitted by James Vaughan on Thursday, Feb 01, 2024

5 Star Testimonial by James Vaughan

Overall

Edwards Heating and Air is so reliable and trustworthy, when I’ve needed service they have come out quickly. They give you up front pricing and their receipts have pictures and what they did.
Today I had them install a completely new 4 ton HVAC system. They quoted it on Monday and installed it on Thursday. Kept me posted all the way, calling before they came out and the day before.
They are committed to world class service and treat you as family.

Google Review
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