Moving Companies
Columbus, Georgia, 31904
Submitted by LaQueesha McIntosh on Saturday, Jun 08, 2024
I recently used Helping Hands Moving Service for my move, and I had a terrible experience. From the start, the packing was done poorly. Many of my items were improperly wrapped and as a result, several of my belongings were damaged.
Additionally, the movers showed little respect for my home. They caused significant damage to the walls and floors during the move. Instead of placing items in an organized manner in storage, they haphazardly threw things in, making it nearly impossible to find anything.
When I tried to address these issues with the owner, he completely lacked accountability. He was dismissive and showed no interest in making things right. This has been an incredibly frustrating experience, and I strongly advise others to avoid using this company. Save yourself the stress and choose a more reliable moving service.
Submitted by Janell Williams on Monday, Apr 01, 2024
I recently moved to Columbus for work and this company is heaven sent! Great prices and great service! Mike and his team definitely set the bar for service in this town! I’ll definitely be calling them for any moving needs I or friends need in the future!
Submitted by David Peters on Saturday, Mar 09, 2024
They are friendly and cordially. While the company leader was extremely professional, some of the staff that actually pick up and deliver your property may need additional training. With any move you can expect things to break and get damaged. But, failure to properly wrap glass items and or using a hand style dolly and dropping it down new hardwood stairs - instead of picking it up is unacceptable. This speaks to inexperience staff. This was a local move and the experience took way longer than anticipated and or quoted.
Submitted by Anthony Benning on Monday, Mar 04, 2024
Mike and his team responded to a last minute unload. He assured me that he would arrive and get the job done. That's exactly what they did. I'd highly recommend his company to anyone preparing for a move.
Submitted by Felicia Bardge on Sunday, Feb 11, 2024
I utilized Helping Hands Moving Service this weekend and the service I received was definitely 5 star plus. These guys were Friendly, Knowledgeable, Efficient and an added Bonus lots of fun to work with. I have used other services in the past and this by far was the best experience...hands down. They loaded everything we discussed within the agreed upon time-frame and even let me know that I hadn't used all my time and offered to load other items. None of my items were scratched or damaged and they gave me a little interior decorating advice...which was perfect. If I ever have to move again, I will without a doubt use Helping Hands and I HIGHLY recommend ANYONE reading this review to use them as well....you will never want to use anyone else.
Submitted by Kam Hardee on Saturday, Oct 28, 2023
If I can be honest, I wouldn't recommend moving with these folks. If you can’t tell by their responses on all of their low star reviews that come across as unprofessional and seem to have a victim mentality, the grammar in their responses is pretty bad, too. Even if their prices are tempting, I'd say it's not worth it. I'm giving them 5 stars just so people can read this review (I'd give them zero after how they handled my situation). The office staff and the movers didn't communicate well. They didn't even know about my second stop. My estimate said it would take 2 hours, but it ended up taking 4.5, even though all my stops were on the ground level. Plus, one of the movers pressured me to leave a tip to avoid extra charges. They handled my belongings quite roughly. To make things worse, they forgot to provide the mattress cover they promised. They used a regular cover from the truck, then removed it when they put my mattress in storage. They also broke one of my coat racks, causing all my coats to fall on the floor because they didn't take them off the rack when moving it. It seems like they lacked proper training in professional moving. It's a truly terrible experience, especially considering I had a fantastic experience with Helping Hands last time. To add to the frustration, they were 3 hours late. ?
Submitted by Topher Maguire on Saturday, May 06, 2023
Absolute best experience I’ve ever had with a moving company. Hands-down, helping hands is a top notch mover in every way. From the individuals packing and loading to the customer service at the office and the extremely user friendly website, everything, every step of the way was phenomenal. I highly recommend Helping Hands Moving Company to my family and friends any day and I recommend them to you now. Helping Hands Moving is Very military friendly. In the many PCS’s over the years I haven’t experienced anything like what Helping Hands Moving has delivered, “Pun Intended”. They displayed such professionalism and care for the military. I Highly recommend them to my military brothers and sisters too!
Thanks Helping Hands Moving Service,
Topher Maguire
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