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The Tile Shop

Flooring & Tile Contractors
Dunwoody, Georgia, 30346

Contact Information

Company Name
The Tile Shop
Online Social Profiles
Phone Number
Location
1201 Hammond Dr STE B
Dunwoody, Georgia, 30346
United States

Company Details

Hours of Operation
Sunday: 11a.m.-4p.m.
Monday: 7a.m.-7p.m.
Tuesday: 7a.m.-7p.m.
Wednesday: 7a.m.-7p.m.
Thursday: 7a.m.-7p.m.
Friday: 7a.m.-7p.m.
Saturday: 10a.m.-5p.m.
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The Tile Shop Specialties


The Tile Shop Reviews


Submitted by J Moore on Thursday, Apr 18, 2024

1 Star Testimonial by J Moore

Overall

I called before I visited this store and was told they’d have several different options for what I was looking for. When I arrived, I was initially shown just one option. Another associate (the one who I spoke to on the phone) eventually showed me around and identified more options but with an attitude. I did not feel like she wanted to help me or that my business was valued. It was unprofessional and honestly a little shocking. I don’t typically receive that type of treatment as a customer. Additionally, they had no samples of the tiles I was interested in for me to take home and try in my space, and everything had to be ordered because nothing was in stock. Ultimately a very disappointing experience and not worth the 40-minute round trip with my infant.

Google Review

Submitted by ID J. on Wednesday, Nov 29, 2023

5 Star Testimonial by ID J.

Overall

Outstanding selection of high quality and affordable tile. Employees very knowledgeable and friendly. I would shop here anytime versus the big box stores

Google Review

Submitted by Nick D on Friday, Oct 06, 2023

5 Star Testimonial by Nick D

Overall

David, the manager, and his team provide excellent service and explain exactly what they think will work best for your project. I cannot recommend them enough!

Google Review

Submitted by James Ponton on Tuesday, Jul 26, 2022

5 Star Testimonial by James Ponton

Overall

Nicole spent a ton of time with me to make sure the selections were right. She also brought in David for a second opinion on some grout choices. I always enjoy working with people who are amazing at what they do and she is. I really feel like she nailed it and am planning my next project already!

Google Review

Submitted by Jon Bailey on Thursday, May 26, 2022

5 Star Testimonial by Jon Bailey

Overall

Called about inventory and ended up purchasing over the phone. Nice to actually talk to a person and get everything handled in one phone call. Shipped to my house faster than prime and was packaged extremely well. Tile looked great and is high quality. Can definitely recommend for your next project.

Google Review

Submitted by Twyla Fendler on Thursday, Aug 19, 2021

5 Star Testimonial by Twyla Fendler

Overall

David, the manager at the Dunwoody store is very knowledgeable and helpful! He has helped me do 5 bathrooms and every single one was a home run!

I tried other tile stores but always come back to the Tile Shop. Great selection & great customer service!!

Google Review

Submitted by Aniket Vyavahare on Tuesday, Aug 03, 2021

4 Star Testimonial by Aniket Vyavahare

Overall

Store associate Tony was very patient and helpful. Store has huge collection. Unfortunately the tiles we liked were all out of stock but we found something that will look great. Definitely more expensive than many tile places but good shopping experience for first time buyers.

Google Review

Submitted by Ramit Bhalla on Thursday, Jun 27, 2019

5 Star Testimonial by Ramit Bhalla

Overall

Most folks say this place pricey and I agree it's more expensive than it's competitors but don't be afraid to ask for a price match or a deal. I can definitely say that the quality of most products in this store is far superior than it's competitors with a more interesting range especially if you're into contemporary products.

I've had a great experience with Traci, she's just been amazing!! Super helpful, very flexible and accommodated our needs. I will go back to this store again just for the experience, personalized advise and support extended to us.

Will post pictures when the project is complete

Google Review

Submitted by Sandy Meintel on Monday, Feb 11, 2019

3 Star Testimonial by sandy meintel

Overall

Products were fine but the return process was really not. Because of delays with our contractor (unplanned surgery) we were unable to return items until the week after 6 months we up. They would not refund our money after several attempts but gave us a store credit that we have no need of. We will NOT shop there again.

Google Review
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