I called Doug hauling company in need of dirt for grading front yard. I spoke with Doug to give instructions as to where to drop the dirt per the graders. I also attempt to communicate with Doug that the property was rental and to call me if anything was needed. My first load came it was very small as if it was a small truck load vs a dump truck load. Doug explained it would be 3 loads at this inexpensive price. The truck driver rung the door bell my tenant saying he needed to be paid by the load before he dump. The tenant contacted me and I contacted Doug. Doug became very rude stating I had called him 10 times already. With this attitude and unsatisfying small load I discontinue his service. I asked for a receipt he asked for pay over the phone which I did pay and as of today 2 months later I have not received a receipt. Customers know what you are getting for the price. Cheap is not cheap when it comes with bad customer service.

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Submitted by Miriam Green on Monday, Apr 29, 2024

5 Star Review by Miriam Green

Overall

Great place to shop for Rocks and soil for your yard, gardens. Great rates and good customer service.

Google Review

Submitted by Flower B On IG on Wednesday, Apr 17, 2024

5 Star Review by Flower B On IG

Overall

This company was so easy to work with and so professional.
I knew I needed alot of Top Soil but my calculations were slightly off Miguel in the office not only showed the proper caculations, but worked all the numbers with me to help me come up with the best purchase option and plan to get my farms raised beds filled.

I got a half Tandem truck load (roughly 8 cubic square yards) delivered right to my house for the most reasonable price.

It was even supposed to rain on my original delivery day, and we were able to change it, so it made sense for both the company any myself to have a nice dry mound of soil. (Ended up being 85 degrees the day it gor delivered ?)

Scott arrived around the window time discussed and backed that truck up with the ease of an experienced professional and dumped it right on the tarp I had waiting for it...
The quality of the TOP SOIL is gorgeous, the price was fair, and the professionalism was top notch... if ever I need any more landscaping materials, this is where I will be purchasing from.

P.S. I also called a bunch of times with questions and such, and Thomas, who does dispatch, was so nice every time, never once was like ladyyyyyyyy your calling agnnnnn lol...

Thanks, guys. im sooooo super satisfied!!!
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Google Review

Submitted by Shawn H on Thursday, Mar 28, 2024

5 Star Review by Shawn H

Overall

The guys at Doug Clack Trucking are very bellflower and friendly. We went for sand and gravel to do a patio extension. Their prices are very reasonable, and service was fast. I would definitely recommend this company.

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Submitted by Joshua Eaves on Monday, Mar 04, 2024

1 Star Review by Joshua Eaves

Overall

As a dissatisfied customer of Doug Clack Trucking Company, I feel compelled to share my unfortunate experience. Despite their promise to deliver $2000 worth of material, the company failed to fulfill their commitment, leaving me in a precarious situation.

The lack of accountability and professionalism demonstrated by Doug Clack Trucking is deeply concerning. Not only did they neglect to deliver the promised materials, but they also failed to provide any adequate explanation or compensation for their oversight. “Doug went fishing with the boys is why I didn’t get the material.”

This egregious failure to deliver on their promise has not only resulted in significant inconvenience but has also damaged my trust in the reliability and integrity of Doug Clack Trucking Company. I strongly advise potential customers to exercise caution before engaging their services, as their inability to fulfill basic commitments raises serious doubts about their competence and reliability.

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