Tye and Jose we're just great installers! I was told that they would be at my home between 7:00 a.m. and 9:00 a.m. and they showed up at 7:04 a.m.
Tye told me that they would be done about 4:00 p.m. and he kept me informed during the day of the progress of the shower remodel. This crew finished even sooner than they thought.
Jose did a great job of cleanup afterwards. He was so good that I did not have to do anything.
I would highly recommend these two if you are doing a bathroom remodel.

Update*** Since the install, I have developed several problems and this company has failed to return my phone calls. I have filed complaints with the BBB and if there is no response, I will file with Consumer Affairs at the AG's office before I go to seek legal counsel.

Google Review

Submitted by Raquel Durrant on Wednesday, Dec 27, 2023

5 Star Testimonial by Raquel Durrant

Overall

Love our new bathroom. Mike, Ty and Steven were very professional and the job took less time than we expected. Mike went over every detail upon completion and was very thorough. Highly recommend

Google Review

Submitted by Tracey Houston on Thursday, Dec 21, 2023

5 Star Testimonial by Tracey Houston

Overall

We love our new shower! Jeff Nicol, our salesman, was professional and informative. Mike, Steven, and Ty did an amazing job in installing our shower, explaining each step in the process, and working efficiently.

Google Review

Submitted by Debbie Powers on Friday, Dec 15, 2023

5 Star Testimonial by Debbie Powers

Overall

I had a wonderful experience with Bath Remodel of Boise. My installer team, Steven, Mike and Ty arrived on time, before the sun was up. After a detailed discussion with me about the job, the materials and my expectations, they started by laying out mats through my house to the bathroom so that they would keep everything nice and clean. Right from the beginning, they demonstrated their professionalism and made me feel very secure that I had a great team. They arrived at 7 AM, and by 3 o’clock in the afternoon I had a beautiful new shower. They left my house so clean, it looked like they hadn’t even been here. The finished product was beyond my expectations and I couldn’t be more pleased.

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Submitted by Rob Hartsock on Thursday, Dec 14, 2023

5 Star Testimonial by Rob Hartsock

Overall

Steven, Mike & Ty arrived on time and completed the project in just one day. They cleaned up the area before they left that evening. We have a small crank out window in the upper shower wall which posed a challenge but they were able to masterfully finish the panel and trim around it. Well done Guys!

Google Review

Submitted by Eddie on Tuesday, Nov 14, 2023

5 Star Testimonial by Eddie

Overall

We just had Jacuzzi install a second shower in our home and we are incredibly happy with the results! From beginning to end everything went smoothly, our questions were answered and everything was to our liking. Steven, our installer, was very professional, friendly and personable. I would recommend Jacuzzi to anyone.

Google Review

Submitted by John Rossi on Thursday, Oct 19, 2023

5 Star Testimonial by John Rossi

Overall

Mike, Ty, Daniel, and Steven arrived right on time. They were very courteous and extremely professional. Mike explained everything that was going to happen with my shower installation to my satisfaction and the team got to work. Mike kept me informed along the way and when the install was complete I was totally amazed! Great work guys!

Google Review

Submitted by Brayden Nielson on Tuesday, Sep 19, 2023

5 Star Testimonial by Brayden Nielson

Overall

Steven & Kindra came to our house this morning and did amazing work installing our new shower! They were clean, fast, and efficient. The shower looks amazing. I would highly recommend them to anyone who is looking to get a new shower. They completed it in less than 1 day, and made our bathroom feel new.

Google Review

Submitted by Claudia McNair on Thursday, Aug 31, 2023

5 Star Testimonial by Claudia McNair

Overall

Mike and Ty arrived just before 8 am and didn't leave until 10 pm that day. Much appreciated that they were committed to stay until the job was done, even though it was a very long day for them. They were polite, pleasant, and thorough. They checked with me throughout the day whenever questions arose or decisions needed to be made. Mike and Ty were confident and competent in installing my new bathtub and rearranging the plumbing.

Google Review

Submitted by Darlene Harryman on Friday, Aug 11, 2023

5 Star Testimonial by Darlene Harryman

Overall

We are very happy with our new step in shower. Mike, Chance and Kendra did a wonderful job with the installation and clean up. They were on time and stayed committed to finishing project even after waiting for the Plummer. 100% satisfaction at our house.

Google Review

Submitted by Cgw 94 on Tuesday, Jul 11, 2023

5 Star Testimonial by Cgw 94

Overall

My 84 year old mother moved in and needed a walk-in shower. We meet with Kevin B. and he was the most sincere salesman we’ve ever met. We were going to get other estimates but once we met with Kevin B. we canceled the others. Steven and Kindra were our installers and they were on time, professional, and maintained a very clean job site. Installation was done in ONE DAY!! The walk-in shower is beautiful and worth every penny.

Google Review

Submitted by Sid Mooney on Saturday, Jul 01, 2023

5 Star Testimonial by Sid Mooney

Overall

Ty & Kindra were prompt for the install. Ty went over everything on every step of the way. Very meticulous and attentio to detail. A great looking upgrade to our guest bath!

Google Review

Submitted by Melissa Bandy on Wednesday, Jun 21, 2023

5 Star Testimonial by Melissa Bandy

Overall

From beginning to end, Mike and Kindra were efficient, professional and detailed. They kept us in the loop throughout the day, and spent time at the end answering any questions we had. We LOVE our new shower and highly recommend Jacuzzi Bath Remodel of Boise!

Google Review

Submitted by Larry D Henggeler on Thursday, Apr 20, 2023

5 Star Testimonial by Larry D Henggeler

Overall

We used Jacuzzi for a full shower replacement. Our Jacuzzi representative Alexandra was patient and determined to help us design our dream shower. The installers Mike and Jose arrived exactly the time we were scheduled. They were both professional, courteous, and extremely respectful of our home. They stayed on task the entire day, meticulous in every detail. Mike and Jose kept us informed and involved through every step of the install process. The pride they took in their finish work was unrivaled and beyond 5 star. Mike and Jose left no question unanswered. Their expertise and dedication to their craft resulted in a finished product far beyond our expectations. I would highly recommend the Jacuzzi Bath Remodel of Boise Team.

Google Review

Submitted by Jill DarlingDay - Formerly Ashby on Thursday, Nov 03, 2022

5 Star Testimonial by Jill DarlingDay - formerly Ashby

Overall

Wow! Customer service has been 12/10 throughout the entire process. I am very impressed with the installation team, Steve, Ty, Kendra and Jose were hardworking and quick moving from the moment they arrived. They covered my home in drop cloths before starting and were mindful of my home. They cleaned up spotlessly before leaving. This team is welcome back in my home anytime. Oh, and my new shower is absolutely beautiful! Soft close glass doors for the win!

Google Review

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