Member Reviews

1 Star Testimonial by Nicholas Rohde

Expect extremely poor quality. Warranty follow up will happen as long as the fix is quick, easy, and cheap to them. In a custom made hamper they taped the face of the cabinet on and since it’s out of warranty refuse to correct the problem of it falling off, unless I hire them to fix it. I can’t stress enough how low quality everything is and how much regret we have for using them and trusting our builder that recommended them. Avoid at any cost. You won’t get what you pay for.

Submitted by Nicholas Rohde on Wednesday, Jun 19, 2024

Western Idaho Cabinets

5 Star Testimonial by M. King

After we moved in to our home (with Western Idaho Cabinets), Western Idaho Cabinets went above the norm and showed real customer service. We were trying a project that we needed to tie into the existing capents theme. They helped us understand our options so we could make a good decision. Thank you Soli!

Submitted by M. King on Sunday, May 05, 2024

Western Idaho Cabinets

5 Star Testimonial by M H

Justin R is so awesome to work with. He is a getter done guy! My cabinets turned out amazing and we finished on time . Thank you Justin for working so hard .

Submitted by M H on Tuesday, Dec 26, 2023

Western Idaho Cabinets

1 Star Testimonial by Vitaliy Nebyshinets

Crew put in a dent in my washer and dryer as they were installing the cabinet doors. Took them 2 months to “investigate” at the end did not fix or pay for it. Owner refused to talk to me. Very horrible company to work for and work with. Avoid them at all cost. Additionally They nailed the face of white drawers through the outside, then caulked it to ‘fix’ it. Installed completely warped cabinets doors... had to fight them to replace it. Owner is a dirt bag to say it kindly. Refused to talk to me. 1.5 years later, the dents on the washer machine still remind us of their ‘quality’ work.

Submitted by Vitaliy Nebyshinets on Thursday, Dec 07, 2023

Western Idaho Cabinets

5 Star Testimonial by Info Boise Angels

Western Idaho Cabinets has shown that they are a company dedicated not only to good service to their clients, but also to good service in their community. Western Idaho Cabinets, your generous donation to Boise Angels helps us to further our mission of supporting foster families in our community. Because of you, it will be possible to change the way children, youth and families experience the foster care system. Thank you for being an influence for good in your community!

Submitted by Info Boise Angels on Monday, Jan 17, 2022

Western Idaho Cabinets

1 Star Testimonial by JBs Mom

RUN from this place! They lie about special ordering your cabinets and then drop off extras from the back warehouse. I had my cabinets delivered, some of which weren’t wrapped and placed in my garage. An hour later another truck shows up to deliver my cabinets. I told them they had just been delivered and the guy checks his truck only to find it empty. They sent out their ‘tile guy’ who did such a terrible job it had to be redone again. Third time our Insurance sent out someone else who was actually a ‘tile guy’ and when asked who did the job the last time, he laughed and said he knew him from previous jobs and he didn’t know the first thing about tile work. After they installed the cabinets and put the microwave back in, we noticed the wall in the other room was warm to the touch. Idiots vented it into the wall instead of reattaching it properly.They install ‘extras’ then say you might not remember but you did order that. Paint chipped off cabinet doors within a week. Fronts bowed after a month. Poor quality, incompetent employees, shoddy workmanship.

Submitted by JBs Mom on Friday, Jan 14, 2022

Western Idaho Cabinets

1 Star Testimonial by Brooke Baugher

If I could post 0 stars I would. THE REVIEWS ARE ACCURATE. The wrong cabinets were made (I ordered and PAID FOR white paint and got stained espresso), I am a month and a half into my install, still missing shelves, cabinets, hinges, I have been hung up on by the CEO DALE while talking over me and not allowing me to talk until I spoke up. The receptionist was rude when I tried to get a hold of the other owner Brett. This place is an unorganized romper room of mistakes and poor quality. Biggest mistake in my kitchen renovation was hiring Western Idaho Cabinets.

Submitted by Brooke Baugher on Wednesday, Jul 14, 2021

Western Idaho Cabinets

5 Star Testimonial by Mike Hughes

I don't typically leave reviews for companies, but after building a custom home from scratch, there are a few companies who were involved that I would like to personally recognize. Western Idaho Cabinets is one of those companies. Justin gave me so much of his time and was so helpful in helping us figure out which stain and wood would give us the desired look for our home. Justin personally met me at the home and did the measurements and customized the design for specific types of cabinets. He even had custom corbels built for the hood to give my wife the exact look she wanted. The first time I saw the cabinets after they were installed, I was blown away. The color, finish, and quality of the cabinets, by far, exceeded my expectations, and the meticulous finish work was done to my perfectionist standards. (Thanks Max!) It was an absolute pleasure to work with your company, and I can honestly say I am very pleased with my cabinets!

Submitted by Mike Hughes on Tuesday, May 26, 2020

Western Idaho Cabinets

1 Star Testimonial by Roxanne J.

The cabinets in our new home were done by Western Idaho Cabinets and within the first year the paint was falling off. Every time I wipe the cabinets with a damp cloth, to clean them, I have to sweep up all of the paint that falls off. It's happening to all of our cabinets. We have have only been in our home for a few years and I can't believe how terrible the cabinets look already. Very disappointing. I would not recommend them. We had white cabinets in two other homes and the paint never chipped or fell off. This company does not know what they are doing.

Submitted by Roxanne J. on Monday, Sep 30, 2019

Western Idaho Cabinets

5 Star Testimonial by Patti Henderson

Western built and installed the cabinets in my new house, love them. The builder messed up and "forgot" I had pedestals for my washer and dryer. A crew came up to move them up. Minimal cost and excellent job, only a minor paint line showing where the cabinet used to be. They also replaced the slides on a few drawers that were not closing right. I probably will never go through the trauma of building another house but won't hesitate to use Western.

Submitted by Patti Henderson on Thursday, Aug 15, 2019

Western Idaho Cabinets

1 Star Testimonial by Annie Hoye

BEWARE!! If I could give negative stars, I would. We built a home with Stetson Homes in 2015. We had numerous issues with the cabinets from the beginning. Holes drilled improperly, cabinet doors that didn't have the finish on them, wrong handles installed, ect. We had to have them come out numerous times to fix dings and such. We've been diligent about cleaning with their recommended Cabinet Magic stuff, but it doesn't matter. The paint is literally chipping off on every cabinet. We had two different cabinet companies come out to give us quotes on fixing the cabinets, but basically the conclusion is that the cabinets are junk and can't be fixed. We'll be forced to replace them. The kicker is that we paid extra for me to have my "dream" white kitchen and it's become my worst nightmare.

Submitted by Annie Hoye on Monday, May 13, 2019

Western Idaho Cabinets

5 Star Testimonial by Julie Fredrick

I enjoyed working with the Justin and the staff at Western Idaho Cabinets on my home remodel project. They did a great job, and I was blown away by the end result...better than expected. The price was reasonable for custom cabinets vs. internet semi-custom, too. I highly recommend!

Submitted by Julie Fredrick on Saturday, Apr 13, 2019