Great service and friendly workers. They helped me find exactly what I needed based on pictures of the plumbing I brought in to replace. They asked relevant questions about the project and got me everything I needed to complete it. I highly recommend Grover's!

Google Review

Submitted by Sarah Carrico on Tuesday, Jun 18, 2024

5 Star Review by Sarah Carrico

Overall

Grover's is one of the rare places in this world that I enter with a smile - knowing I'll enjoy my visit - and leave with a smile because they always have what I need, and the experience is so pleasant. Unmatched customer service.

All I needed were a couple tiny gaskets for a leaky tap. The associate not only replaced them on the threads, but took the time to grease it, too! They don't have to do that, but I left knowing it was done right :)

Google Review

Submitted by Keath Bennett on Friday, Apr 26, 2024

5 Star Review by Keath Bennett

Overall

I have searched many retailers and supply shops looking for a solution to a plumbing challenge.

I finally made my way down to Grover’s, and arrived before they were open. As I sat in my truck waiting for opening, I was surprised when a gentleman opened the door and waived me in. He then took great care to understand my challenge and helped to find a solution.

Rob, thank you so much for being so friendly, helpful, and for being the reason my Friday will be great! Your customer service was EXCEPTIONAL!

I highly recommend starting at Grover’s for any household projects. Even if they don’t happen to have something you may be looking for, I have full confidence that they will be able to point you in the right direction.

Google Review

Submitted by Miguel R on Tuesday, Apr 02, 2024

1 Star Review by Miguel R

Overall

I went to Home Depot to get circuit breaker for my home. They didn’t carry the one I needed because it was too old. So they referred me to Grover’s.
I went to Grover’s in Boise and walked in. I quickly found the circuit breakers and proceeded to find the right one. I found it! …along with its price of $90.99!! REALLY?!? Are these guys serious?!?!?! I assumed it must be a mistake so I went to the service counter where I had to take a number even though there was nobody in line. Whatever. So I asked the lady there if she could double check the price and if they do price matching with competitors. She couldn’t answer either question, so she called a “salesman”. This guy arrived… and without greeting me, just gave me a dead stare and waited for me to do the talking. Now, I’ll remind my readers and followers that I have over 30 years of experience in working with the public and have trained many others on how to provide the very best customer service. Well, this guy either didn’t ever get any proper training or didn’t give a rat’s furry butt about his job, myself or my need for a breaker. Zero manners…and judging by his age, he was probably a manager ( which would explain his reason for not seeing it necessary to be polite). What a shame. So I left empty-handed and found what I needed on Amazon for $39.99. THAT’S LESS THAN HALF THEIR PRICE!!!! Hmmmm I see how they do business.
I guess I look too young for my own good because this is not the first time that I’ve been taken for “some young buck who’s got nothing better to do than to waste someone else’s time”. (He was probably like three to five years older than me).
Anyhow, I give this place a big thumbs down and recommend that everyone just stick with Home Depot or online stores.

Google Review

Submitted by Max Hanson on Tuesday, Mar 19, 2024

5 Star Review by Max Hanson

Overall

I came in here with a plumbing issue that was way above my pay grade. The gentleman that was assisting me (wish I could remember his name…) was very helpful and patient. He made sure I had all the tools and knowledge to get the job done. Really above and beyond. I’ll definitely be going out of my way to bring my business back here.

Google Review

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