Plumbers
Caldwell, Idaho, 83607
Submitted by Dave Ward on Monday, Jul 08, 2024
We were experiencing slow drains in our house and needed help diagnosing the problem. This was late Friday afternoon and were in fear of being without use of our system for the entire weekend.After speaking with our next door neighbors we were referred to Beacon Plumbing and they sent Johnathon to help us. We were told he would be here in 30 to 45 minutes, which surprised and pleased us greatly. Johnathon arrived promptly and started scoping our drains letting us know that the drains inside our house were not blocked but found a serious problem in our sewer pipe under our driveway which had been damaged by a utility burying conduit for fiber optic. Johnathon set up a plan to repair our problem and thoroughly explained the process which was to begin Monday morning.The crew from Beacon arrived Monday morning as we were told and began working to remove concrete, excavating gravel and soil to expose the damage to the sewer line. They worked diligently in upper 90’s temperatures and were able to repair our pipe and get our home back to us so we could get back to normal. The entire crew were very professional and answered any questions we had as far as the repairs were going and even tolerated me watching and answering questions that they probably thought were silly and that anyone would have known. After this experience I would definitely recommend Beacon Plumbing, Heating & Mechanical for any problems that might arise.
Submitted by Inna Agranov on Saturday, Jun 29, 2024
Yesterday, Josh replaced our garbage disposal and the kitchen faucet cartridge. He was very professional and polite. Came on time, and called before coming. Did a great job. I highly recommend Josh and Beacon Plumbing.
Submitted by Tracy Matthews on Tuesday, Jun 11, 2024
We have had to call on plumbing services twice recently (two separate issues). I called Beacon based on their ratings and location…. They did not disappoint!! They have been great both times and two separate technicians. From front desk to actual service they have been top notch. I highly recommend!
Submitted by Luanne Ostrow on Saturday, Jun 08, 2024
Beacon Plumbing was very helpful to us. We had a clogged kitchen sink. They came out in a Timely manor and snaked the drain. Unfortunately the sink was backing up just hours after their work.
We called, and in less than 24 Hours Alex returned, crawled under the house, accessed the problem and got the pipes to drain. He was professional, helpful and knowledgeable. We appreciated the prompt response and would recommend their services.
Thanks to Alex.
Submitted by Moselle Ball on Friday, Jun 07, 2024
I called Beacon Plumbing because they have a great ad on TV. But the reward was perfect. Brady came and looked at the project (replacing a water filter cartridge). He had to find a replacement online and order it. Then when it was delivered he came back and finished the project. Brady was very knowledgeable and so polite. I highly recommend Beacon Plumbing. .
Submitted by Vicki Case on Thursday, Jun 06, 2024
Very satisfied with Beacon! The team work on our septic drain line replacement was done as promised, with conscientious & courteous attention to detail. They were very considerate of our established landscaping and completed the project with minimal excavation & thoughtful care on cleanup. Thanks to Marc, Quin, Chris and all of the guys, job well done!!
Submitted by Joe Busick on Wednesday, May 29, 2024
Beacon came out same day and helped resolve my issue right away. They were very nice and informative and explained how my system works and how to tell when the next time I should call them was. Highly recommend and will call them again should I need plumbing services in the future.
Submitted by Michael Whitehead on Tuesday, May 28, 2024
Hello! I wanted to give a 5 star shout out to Beacon. I had them change out the 22 year old water heater before it finally kicked the bucket. I shopped around, their prices were comparable and reasonable, but they came in UNDER expectation. Price isn't the most important factor of course and the review only gets better. They were very flexible while I was looking at options (I was considering doing some of the work). As I said they were flexible, they were also responsive and followed up. Jonathon did the work and he couldn't have been nicer, or made it prettier. I was waiting to submit this review because I wanted to wait for the city inspection to complete (I pulled the permit, inspection, etcetera but Beacon was happy to). The inspection is complete, it passed with flying colors... I'm not surprised. I've used Beacon for two jobs now, and will continue to use them (though I hope I don't need them).
Submitted by Hector Irizarry on Tuesday, Feb 06, 2024
Ken from Beacon Plumbing is a true professional! From start to finish, his service exceeded all expectations. He recently installed a water softener for me, and I couldn't be happier with the results. Not only was Ken incredibly knowledgeable about the product and installation process, but his attention to detail and precision were outstanding.
Ken took the time to assess my needs and recommend the perfect water softener for my home. His expertise and friendly demeanor immediately put me at ease, and I felt confident that I was in good hands. Throughout the installation process, Ken worked efficiently and meticulously, ensuring that everything was installed correctly and functioning perfectly.
Not only did Ken complete the job flawlessly, but he also took the time to educate me on how to maintain and get the most out of my new water softener. His dedication to customer satisfaction was evident every step of the way.
I can't recommend Ken and Beacon Plumbing highly enough. If you're in need of plumbing services, look no further. Ken's professionalism, expertise, and outstanding service make him the go-to choice for all your plumbing needs. Thank you, Ken, for a job well done!
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