The team at Covered has been great! Madeline is wonderful and the installers are polite, tidy and do a beautiful job. We’ve been very happy with our experience and highly recommend!

Google Review

Submitted by Ginny Bachman on Friday, Jul 28, 2023

5 Star Review by Ginny Bachman

Overall

We are so pleased with our window treatments from Covered. Madeline Funk guided me to find stylish shades that were also energy efficient. She was professional and patient throughout the whole process. The installation team also went above and beyond to adapt the shades to our existing windows. Our living room and bedroom now have a new polished and contemporary look. Thank you!

Google Review

Submitted by Martha Borie Wood on Friday, Jul 28, 2023

5 Star Review by Martha Borie Wood

Overall

Covered did all our windows in our new home. They are sophisticated and blend really well with my decor. Madeline was wonderful to work with.

Google Review

Submitted by Gary Hoffman on Tuesday, Mar 15, 2022

1 Star Review by Gary Hoffman

Overall

It pains me to write this review as I believe in trying to support local businesses. I was happy to purchase all my Hunter-Douglas blinds from Eric Seder the former owner of Shutters and Shades. He was a gem to work with. Unfortunately his business has apparently been taken over by “Andrew” (Covered) whose stock in trade seems to be offering excuses for poor service and arguing with customers. My pull cord for one shade broke 9 days ago and I couldn’t repair it myself. Simple matter of replacing a cord after opening the unit for a repair. When I dropped it off I was not informed about any backed up repair waitlist. 3 days later I called to check on the repair and was told that I was “next on the list for repairs”. That was 5 days ago; today I spoke to Andrew directly and he repeatedly invoked the pandemic, building boom in town, lack of help, etc. etc. I was frankly surprised at his arrogance and condescension, thinking initially from his accent that he was British; Brits are invariably polite, respectful, and dignified. Then I learned that he was Australian! At the very least he lacks communication skills; the first rule of good customer service is to never argue with customers, totally counterproductive,

There is a long list of negative reviews of him on Google reviews; I should have checked before visiting ‘Covered’. Andrew’s lack of regard for customer’s concerns draws particular attention, I’m far from the first to note this.
There’s another shade business in town who has offered to take care of it right away thank God..

Google Review

Submitted by Shauna Smith on Thursday, Jun 03, 2021

5 Star Review by Shauna Smith

Overall

I am currently employed by Covered and cannot recommend them enough as an employer and as a business. Andrew and his Wife Kim are the most caring, genuine people I have ever had the pleasure of working with. They truly treat there employees like family and their clients as friends.

Google Review

Do You Know Covered? Write Review

Covered Photo Albums

by Covered

View

Covered

Contact Information

Company Details

Covered Specialties

Covered Reviews

5 Star Review by najla aftahi

5 Star Review by Ginny Bachman

5 Star Review by Martha Borie Wood

1 Star Review by Gary Hoffman

5 Star Review by Shauna Smith

Covered Photo Albums

Contact Covered

About BuildX

Business Name

Join Our Community

Covered

Contact Information

Company Details

Covered Specialties

Covered Reviews

5 Star Review by najla aftahi

5 Star Review by Ginny Bachman

5 Star Review by Martha Borie Wood

1 Star Review by Gary Hoffman

5 Star Review by Shauna Smith

Covered Photo Albums

Contact Covered

Related Searches

About BuildX

Business Name

Join Our Community