Member Reviews

Ferguson Bath, Kitchen & Lighting Gallery

5 Star Testimonial by Jeff LaMar

Mike, the showroom manager, went above and beyond to ensure he had a satisfied customer. We had an issue with an item that was outside of the return period. He did the right thing and accepted the return anyway and got us into a product we are very happy with.

Submitted by Jeff LaMar on Wednesday, Feb 14, 2024

Ferguson Bath, Kitchen & Lighting Gallery

4 Star Testimonial by Rhonda Letner

Quite pricey but some very nice high end products.

Submitted by Rhonda Letner on Tuesday, Feb 13, 2024

Ferguson Bath, Kitchen & Lighting Gallery

1 Star Testimonial by Carl Thiggy

Staff was rude, they only display some of their offerings and that is understandable when your showroom isn't big enough to display all of it. Unfortunately their website only had one picture of what we were looking for and that wasn't enough for what we were doing. The real issue came when their outside sales staff told us they had what we were looking for in the showroom so we drove from Marsing just to find out they don't have it on display. We had several associates walk by while we were there and even one sitting at a desk eating despite it being 2pm but no one asked if we needed help. We walked around the showroom several times before a rude woman walking by finally asked if we had been helped. She appeared to be heading somewhere else and seemed bothered that we existed. She did tell us that the sales reps always send customers to the showroom for items that they don't actually have on display before she rudely walked off encouraging us to go to Home Depot even though they carry the same product we were looking for. We are finishing a remodel before we start construction on a new home in spring. Another family member just finished construction on a new build and had to deal with these folks, she had a similar experience on multiple occasions. I know Ferguson is a popular choice for the local contractors but I promise they will not get any of our business.

Submitted by Carl Thiggy on Sunday, Nov 12, 2023

Ferguson Bath, Kitchen & Lighting Gallery

5 Star Testimonial by Dianne Smith

We're remodeling our main bath. We found everything we went there to find, all of the shower fixtures and sink faucets. We plan to come back when it's time to do our kitchen. They have pretty much everything you could need

Submitted by Dianne Smith on Sunday, Apr 16, 2023

Ferguson Bath, Kitchen & Lighting Gallery

2 Star Testimonial by Hope Lee Seegmiller

I was disappointed with this visit. The front desk ladies seemed cold and unbothered. Most of the appliances were dirty, including a mug that sat so long with something in it that the substance dried up at the bottom and was still on display. There was an old shrunken lemon and gross-looking leftovers in a fridge as well as opened food in the freezer. I was expecting more pride for a place that sells high-end products.

Submitted by Hope Lee Seegmiller on Tuesday, Feb 21, 2023

Ferguson Bath, Kitchen & Lighting Gallery

4 Star Testimonial by Marla Upham

We arrived unannounced but Julia was able to meet w/us. Lovely showroom & she didn't take us literally but introduced us to another brand we may consider...hoping pricing is nationwide competitive.

Submitted by Marla Upham on Tuesday, Jan 31, 2023

Ferguson Bath, Kitchen & Lighting Gallery

2 Star Testimonial by Derek Wanders

We have been trying to get are very expensive brand new kitchen aid refrigerator replaced but the rep or the store won't we have to fix it for 3 months. Product arrived broken but probably they cant get another one for us. Hopefully the repairs work.

Submitted by Derek Wanders on Tuesday, Jan 26, 2021

Ferguson Bath, Kitchen & Lighting Gallery

5 Star Testimonial by Mike Seymour

I use the plumbing supply side of Ferguson, unlike other supply houses I use they are rarely out of the parts I need to get my jobs done. Even though it gets busy and lines are backing up, Art gets me checked out quickly. He's one of Ferguson's all-stars! The fixture gallery is one of the best in town. I send my customers in to pick out their new fixtures. I get extra work after some of my customers find even more great products there.

Submitted by Mike Seymour on Wednesday, Sep 23, 2020

Ferguson Bath, Kitchen & Lighting Gallery

4 Star Testimonial by Loren Ramsey

had tubs when others didnt. wide selection of accesories like faucet, shower kits, and trim

Submitted by Loren Ramsey on Tuesday, Aug 18, 2020

Ferguson Bath, Kitchen & Lighting Gallery

5 Star Testimonial by Gessa Chang

Today Luke from Ferguson's made my day! He was knowledgeable and patient with helping me today for our Bradford White water heater purchase. That's why he's the expert, he told me where to go and Art, the guy at the counter that would know what to do when I get there. When I got there, it was a smooth transaction, everything I needed ready to go. We love Ferguson's!

Submitted by Gessa Chang on Friday, Jan 10, 2020

Ferguson Bath, Kitchen & Lighting Gallery

3 Star Testimonial by Tiffany Honn

I previously posted a one star about our experience with Ferguson(had a bad experience with their showroom staff and then our dishwasher broke several months after the one year warranty) after seeing our review and reaching out they offered to replace our dishwasher with an upgrade and we only paid for the installment. I was impressed with their offer and have added several stars, i wish i could give them a five star but..... A few weeks later our microwave broke, again a few months after the one year warranty expired. I think the company made a great effort to work with us but I haven’t been impressed with their products thus far. I am hoping the new dishwasher will prove this wrong. But be mindful that not all products they offer are long-lasting and what you would expect out of an appliance!

Submitted by Tiffany Honn on Thursday, Mar 14, 2019

Ferguson Bath, Kitchen & Lighting Gallery

5 Star Testimonial by KURTIS TAYLOR

Beautiful showroom and friendly staff. They also have a great plumbing desk with helpful staff and quality parts. We bought a nice water heater for less than a big box store charges.

Submitted by KURTIS TAYLOR on Saturday, Mar 02, 2019