Plumbers
Nampa, Idaho, 83651
Submitted by Lonnie Shaw on Monday, Jul 01, 2024
Quotes for the "fix"
$4000
$400
Charged $200
Tried to charge $4000 to replace water heater that needed the pilot light relite for my aged Parents. (85 and 92 respectively.)
Admittedly it's an old water heater but nothing was wrong with it. Hunter Johns came out to "fix" it and told my folks it could not be fixed and the price is $4000 to replace it.
I did not believe him so I looked up prices issues that could cause this while he was on the phone.
I quickly went up the list of possible problems from replacing the
thermocouple $14
Pilot Assembly $45
to Replacing the whole
Gas burner. $99
He told me he'd have to call his boss.
He kept telling me no warranty on the work like that was a magic bullet.
I asked him to test some things hoping he could diagnose the problem. He went to my first guess as the problem. (Bad thermocouple) and told me that'll be $400.
I asked him to run a test for me. RELIGHT the pilot and see if it stays lit.
He did and it stayed lit. Charged me $200 for something I could have done if I were not at work.
Submitted by Martin Dewing on Wednesday, Jun 19, 2024
I called Master Plumbing to do a required annual inspection of our residential Bio-Microbics septic system. They dispatched Makayla, a very knowledgeable and efficient technician. Makayla inspected the system and noted that a special tank treatment and pumping was required. She took care of both of those requirements and then returned for a final inspection which included taking the required sample for testing. Overall, the Master Plumbing service was outstanding. I especially appreciated Makayla’s excellent customer service, her tutorial on the system and her detailed explanation of the inspection process.
Submitted by Cmo5boys on Friday, Apr 26, 2024
James Rudy, excellent service. Explained throughly on what he was going to do today. Also I have 1 yr warranty on his work/parts. Very happy with him.
Submitted by Ashley Schade on Tuesday, Apr 16, 2024
Adam was amazing will recommend him to anyone that needs excellent service and communication on all your needs! Very knowledgeable and can get the job done
Submitted by Michele Vogt on Tuesday, Mar 12, 2024
Jon Crockett came out from Master Plumber. He was on time, professional, friendly, efficient. He kept the mess minimal and cleaned up afterward. He has a great vibe and I felt I could trust him in my home. I would not hesitate to have him out if needed in the future. Thank you, Jon and Master Plumber!
Submitted by Rob Smith on Wednesday, Feb 14, 2024
Made a call in the morning for help and I was on the schedule that afternoon. Service was great, Doug was knowledgeable and helpful in guiding me on a couple decisions I needed to make. Will use them again.
Submitted by Ivan L. Spencer JR (BlackBoneAMX YouTube) on Monday, Feb 12, 2024
Makayla was very thoughtful and courteous. This is our first new home, and the task of installing a water softener into the space designated by the engineers and architects is a bit daunting due to the fact that the natural gas fitters plumbed their gas line 4' too low and 9" into the other trades area, not cool. Makayla had looked the job over two weeks ago and calculated what parts she would need to complete the job.
Very professional, neat, clean, and an efficient installation.
The water softener that was installed 40 years ago in the home that we are leaving behind in Lewiston Idaho was completely analog, so I had plenty of operational and maintenance questions that I needed answered. ? She walked me through all of my questions with thorough and clear answers.
Thanks out to Makayla and Master Plumbing
Submitted by Jim Johnston on Wednesday, Feb 07, 2024
Jim was fantastic. Very professional and honest. Did not try to force us into an upsell. He told us what we needed and really took care of us. This is the second time I have used Master plumbing and I will continue to use them. Highly recommend.
Submitted by Jamie Dory on Friday, Dec 08, 2023
Jeff at Master Plumbing was able to fix our leak the same day we called! He was in and out efficiently and was very kind. Hopefully we won’t ever need them again, but if we do we’ll definitely call for their services again!
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