Very poor communication. Owners lacks empathy for customer situations and he does not value your time. Lots of false promises. Over promises and under delivers. You’re better off going elsewhere.

Google Review

Submitted by Jena Bearup on Saturday, Apr 13, 2024

5 Star Testimonial by Jena Bearup

Overall

Wouldn’t recommend anyone else! Big Bear is the best! Not only do they work so hard and do a high quality job, they are super nice and easy to work with!!!

Google Review

Submitted by Michael Little on Sunday, Aug 20, 2023

5 Star Testimonial by Michael Little

Overall

My roof developed a leak. Called Big Bear and Jason immediately came. Did a great inspection of entire roof. Found an additional problem with the chimney cap. Got quote and scheduled service. Was able to get an earlier appointment due to an unexpected opening, which was greatly appreciated. The work crew was very friendly and it was obvious that they cared about my problem and worked hard through out the repair. Afterwards, got a call from both Tim and Jason to review what was done and explained about the warranty I received. Would recommend Big Bear to anyone that was great service and great communication.

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Submitted by Chuck Heinsohn on Monday, Aug 14, 2023

5 Star Testimonial by Chuck Heinsohn

Overall

We hired Big Bear Roofing to restore our aging roof! Our first point of contact was Daniel and he was very informative and timely with everything! The team did a great job and delivered a quality roof! Highly recommend them!

Google Review

Submitted by Paul Early on Friday, Mar 17, 2023

5 Star Testimonial by Paul Early

Overall

I did not know it at the time, but when Eddie Moreno from Big Bear Roofing knocked on my front door and told me I needed to replace my roof, it was a lucky day. After looking at the evidence and talking to some other contacts, Linda and I decided to go ahead with the contract. Eddie stayed on top of all the details involved in the job and made sure everything stayed on track. The crew he sent over was competent, energetic, and worked well together. Ten minutes after arrival, they were tearing off the old roof. Six hours later, they were finished and packing up their trucks. It was a good experience all around.

Google Review

Submitted by Suzanne Hall on Monday, Jan 02, 2023

5 Star Testimonial by Suzanne Hall

Overall

Danny was wonderful to work with. He was and is with you through the whole process, from original estate to meeting with my insurance adjuster, to still helping me with anything I need.
Wonderful company.

Google Review

Submitted by Char Hussman on Friday, Apr 22, 2022

5 Star Testimonial by Char Hussman

Overall

What an absolute pleasure it was working with Bo Briggs at Big Bear Roofing. We had contracted with a different roofing company to replace our roof in December and in March they still had not done it. The rainy weather caused much damage, and I got tired of waiting. I called Big Bear Roofing on Thursday, Bo came and looked at the roof and started the roof on Saturday. They were finished on Monday. He was honest and kind, and very prompt. Just a great group of guys..! Very affordable as well..! Thank you Big Bear Roofing for a job well done! Char Hussman

Google Review

Submitted by Elaine Tobias on Wednesday, Nov 03, 2021

5 Star Testimonial by Elaine Tobias

Overall

Wow! I found wind damage on the shop after a storm and searched for a roofing company. Called Big Bear and Chad came the same day to give an estimate. We discussed options and I realized that the old section of the shop roof was never properly installed. Chad gave me a fair estimate. I liked his honesty, professionalism and the timeline he proposed. Yes, it was a smallish job; one that could be completed with a crew in one day. In under 10 days I now have a new roof. It looks great and Chad came late to personally complete the last touches. I definitely recommend Big Bear Roofing!

Google Review

Submitted by Jason Brahosky on Sunday, Mar 28, 2021

5 Star Testimonial by Jason Brahosky

Overall

In December 2020, we experienced a fairly sever wind storm here in Pocatello. It took me a few days to notice, but my roof had been damaged beyond repair. I lost MANY shingles, and worried about the cost of such a daunting task, I called a few well reviewed roofers here locally. Big Bear was the first to even answer. Once I had explained my issue, he had me contact my insurance company with the date of the severe weather to let them know my roof was in trouble. As my claim was being reviewed, Chad from Big Bear was there the whole way. He was beyond helpful, and made time to come to my house to meet adjusters and walk them through the damage to my roof. In short order Chad's skilled and well mannered crew were hard at work replacing my entire roof. Given the time of year, it took a few weeks, but only because of the unforgiving Idaho weather. That said, when they were at work, they were at WORK. On the few clear days we had they accomplished a very great amount of work. I am attaching a few pictures below. I absolutely recommend Big Bear for any and ALL of your roofing needs!

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