The Flooring Guys of Illinois do amazing work. Brian was amazing to work with and provide his expertise to our project. The crew that came out was great to work with. They kept us up to date on their progress and do amazing quality work. Will absolutely be coming back to finish the rest of our floors.

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Submitted by Sandra Shaw-Klaus on Thursday, Oct 13, 2022

5 Star Testimonial by Sandra Shaw-Klaus

Overall

I love my new floors ! They were on time, polite and professional! Couldn't be happier with the end results!

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Submitted by David Oros on Tuesday, Sep 20, 2022

5 Star Testimonial by David Oros

Overall

The whole team at Flooring Guys - Anna, Brian, Jill, and Joe - all helped out in their own special way! Helpful suggestions, super competitive pricing, friendly and professional installers, and overall, just a very pleasant experience. Thanks very much!

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Submitted by Janice Czerwinski on Monday, Aug 22, 2022

5 Star Testimonial by Janice Czerwinski

Overall

The Flooring Guys were professional, hard working and super friendly. We love our new carpet! Thank you!!

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Submitted by Bob Hoeksema on Wednesday, Jun 08, 2022

5 Star Testimonial by Bob Hoeksema

Overall

I could not be happier with the job that was done here at my home. I went with the Vinyl planking that Brian recommended and it looks great. The installer was the star of the show, he worked really hard to complete this fairly large project and his work was that of a true craftsman. I would use these again ANYTIME I look for flooring. Well done Brian and team!

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Submitted by Adam Sanchez on Wednesday, Dec 15, 2021

1 Star Testimonial by Adam Sanchez

Overall

Our experience with this business was great until the guy they sent to do our tile job did not want to notch out where the plumbing was and go around. Instead he instructed us to get our plumber out to move the plumbing to make it easier for him to install. Now since our fixtures won’t fit they won’t work with us to fix the issue without paying them more money. Save your time and money and pick a different contractor.

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Submitted by Craig Seger on Thursday, Jul 29, 2021

2 Star Testimonial by Craig Seger

Overall

Hired Flooring Guys of Illinois (Aurora) to install carpet in two bedrooms and a bonus room along with solid hardwood floor in a hallway, laundry room and bedroom closet. We tore out all the old carpet in all mentioned areas. Told by Brian installation would take one day. Knew enough to know it would take longer. Took 2.5 days. Ok, no big deal. The final day of installation was a Saturday. Workers seemed to be in a hurry to complete the job. About 8-10 gouges in the closet wall from the wood being installed. A few in the hallway And laundry room also. Some would be expected. Glue on wood floor left after installation. When the 1/4 or shoe was installed after wood installation there a places where the shoe is 1/4” to 1/2” from meeting up to the door trim as expected. Like I said work was completed on a Saturday. We paid half up front and went to the store the next Monday to pay the remainder. Note on the door store was closed. I called the store the next day and talked to Brian the owner. Told him I wanted to pay off the remainder of my bill. No problem but not once did he ask if we were happy with the work completed on our home. I would think he would want to know!!! Another sticking point for me was he never came to check on his workers or their work the 2.5 days they were at our house. We had carpet replaced and wood floor installed on the main floor of our home 6 months earlier but went with The Flooring Guys from a recommendation. Probably not a great decision.

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Submitted by Natalie Smith on Monday, Oct 07, 2019

2 Star Testimonial by Natalie Smith

Overall

Poor customer service skills
I had two separate dates for installation. On the first date, the installer had a family medical issue. Fair enough, I canceled my meeting the following day and he came to do the first part of the install, except that he didn't have the appropriate nails to do the stairs and he would have to go to Naperville to get the supplies??? I don't know how your main job is carpet and you don't have basic equipment like stair nails knowing that was the job you were doing that day. But I was kind enough to say he could do the stairs when he came to do the master bedroom.
Then, today, two weeks later I call the store at 830am because the installer hasn't arrived and I haven't heard anything. He says he hasn't seem him and was just calling him. I very specifically said, please keep me posted. An hour later - nothing. I call again, get the voice mail.

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Submitted by Marla Harkins on Thursday, Dec 07, 2017

5 Star Testimonial by Marla Harkins

Overall

Just used the flooring guys to redo our rental property. Jill Amoni was top notch, she also knows everyone in the trades which was definitely a plus for us. She personally came to the house and measured everything and also had some great ideas. Thanks again Jill and Brian.

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