I had a situation where a part I wanted to purchase was delivered without my final approval on delivery costs. The part was returned and German Bliss refunded the total invoice including shipping charges. Probably as good a customer service move as I've seen with no hesitation whatsoever on their part to rectify the situation. Thankyou!

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Submitted by Kevin Kerrigan on Friday, Aug 09, 2024

5 Star Review by Kevin Kerrigan

Overall

Very knowledgeable, honest, kind, friendly and helpful service. Excellent quality parts at very good prices, fast shipping, and a pleasure to do business with. Real American integrity lives on !

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Submitted by Frisky 22080 on Tuesday, Jul 30, 2024

5 Star Review by frisky 22080

Overall

I recently brought my mower to German’s dealership for service, and I couldn't be more pleased with the experience. The service team was incredibly quick in diagnosing and repairing the issue, getting my mower back to me in no time. Not only was the turnaround fast, but the cost was very affordable, which was a pleasant surprise. The dealership's communication was top-notch; they kept me informed every step of the way, from the initial assessment to the completion of the repairs. I highly recommend their service for anyone needing reliable and efficient mower maintenance!

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Submitted by Caschnetzler on Thursday, Jun 06, 2024

5 Star Review by caschnetzler

Overall

Jacob from the East Peoria location was excellent in equipment knowledge and abilities. He listened to the uses I needed and wanted and gave amazing advice on my purchase! I only had 12 hrs on my machine so far but it has done everything I have asked of it so far and I expect I will be nothing but impressed by it in the future work I do. Highly recommend both Jacob and Kubota for any sub compact tractors especially the BX23S!!

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Submitted by Dale Mueller on Monday, May 06, 2024

1 Star Review by Dale Mueller

Overall

Disappointed.... First tried calling never answered phone.
Walked in to get new blades and belt for my Hustler mower purchased there. Asked for parts the punk kid very rudely said no part longer a dealer. Asked if they can side the belt and blades with something else. I got a nope auto parts store. I dealt with equipment deals for part in the past. I never ever gotten treated like that. Most dealerships would work with you. Well German Bless you lost a customer that's for sure. Anyone read think before you buy there...

Signed Ex-costomer

PS The is a dealer in Mackinaw you was great to deal with.....

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