Heating and Air Conditioning Companies
Hoffman Estates, Illinois, 60169
Submitted by Yahya Kishkeh on Friday, Jul 12, 2024
Amazing experience with this very professional company. I've been using them over two years and they've been 100% consistent in their high-quality service. Omar stopped today for our annual HVAC maintenance and he was beyond amazing. Thanks for taking care of it and for taking time to explain everything in detailed. Thank you.
Submitted by Faizan Khan on Thursday, Jun 27, 2024
I recently had the pleasure of using On The Mark Heating and Air for some work on my home, and I couldn't be more pleased with the service I received. The technician, Cesar Pastor, was exceptional. He was incredibly knowledgeable and went above and beyond to ensure everything was in perfect working order. His expertise and professionalism were evident throughout the visit. I highly recommend On The Mark Heating and Air, especially if you have the chance to work with Cesar. Thank you for the outstanding service!
Submitted by Nirav Patel on Thursday, Jun 27, 2024
I recently had the pleasure of having Omar repair my air conditioning unit, and I couldn't be more satisfied with the service he provided. Omar was professional, punctual, and extremely knowledgeable. He quickly diagnosed the issue and explained the necessary repairs in a clear and understandable manner. The repair was completed efficiently, and my AC is now running perfectly. Omar’s attention to detail and commitment to quality work were evident throughout the process. I highly recommend Omar for any HVAC needs – he’s an excellent technician who delivers outstanding service.
Submitted by Mark K on Wednesday, Jun 26, 2024
Chris was a very nice person, easy talk to. He was very knowledgeable, diagnosed the issue with my AC quickly and was able to explain the issues so they easily understood. He was able to give some affordable options. I highly recommend On The Mark and Chris for your AC and Furnace needs!
I had a retired friend of the family who had been working on furnace and AC systems for 20 years come to my house the next day before going a head with going forward with any work on my AC. He checked out the AC and he confirmed that Chris's diagnostic was correct, and the price quoted to fix the issue, my friend could not beat the price! So once again call with confidence "On the Mark" for your AC and Furnace needs know they are a hard working honest company!
Submitted by Nikki Zuniga on Wednesday, Jun 26, 2024
We’ve had the pleasure of working with several members of this team. We first worked with Cesar for a repair to our 30-year-old AC. He was knowledgeable, friendly and got our AC up & running. He confirmed what we already knew — that our unit was quite old and not working very efficiently. A week later, our AC went out with another totally different issue (not at all the fault of this team). This time, Chris came to help us out. He identified the new issue, clearly explained to us what was wrong (and why) and got our air running again. At this time, we decided this was likely the start of a domino effect and it was time for a new system. He got us scheduled with Mark, who came out to quote us and patiently endured two hours of mundane questions as we scrutinized this decision. He was very understanding and made sure we were comfortable with our decision. Yesterday, Jack and Carlos installed our new system. It was several hours of hard work in a hot, humid house but they maintained friendly demeanors. After a long day, Jack took a bit more time to explain every filter and its lifespan, indicator lights, etc. in addition to our new thermostat and humidifier. The past 24 hours have been the most comfortable temperature/climate we have ever experienced living in our house. Mark was right when he said we would not regret our decision. It’s no surprise this team has endless five star reviews. Customer service and quality work are clearly of the highest value. We will surely be recommending them at any opportunity.
Submitted by Jessie Rivera on Monday, Jun 24, 2024
We are in the On the Mark membership program. They called us the other week to schedule a tune-up. I was about to call back, then our AC broke yesterday. I was able to text them and get someone to come out today! Omar fixed it before it got too hot inside and did a great job. He was super nice, friendly & efficient. He was able to do the tune-up as well. I love that they are a small family business and can be trusted.
Submitted by Lorena Vivanco on Monday, Jun 24, 2024
I recently had the pleasure of working with On the Mark Heating and Air to service the air conditioning unit in my rental property, and I couldn't be more satisfied with them. From start to finish Cesar Pastor our technician was courteous and respectful. He identified the issue and made sure to fix it and soon enough our unit was working providing consistent cooling just in time for these hot days. I am very pleased and would definitely recommend them.
Submitted by Agnes Kmilek on Thursday, Jun 06, 2024
I been using On The Mark since I bought my new house. Chris came out to check out our system and was so polite professional knowledgeable. He went over and beyond explaining to me( a female that has no clue about HVAC) each part of our system and what needs replacing. He really took his time and gave us all options we have without pushing for anything. You guys are the best!! We are never going to anyone else.
Submitted by Pam Carlson on Thursday, May 09, 2024
We had a great experience with On The Mark Heating and Air! Chris came out to do a yearly check of our air conditioner. He found a few issues with how our air conditioner was installed by a previous HVAC company a few years ago. He explained very thoroughly what the issues were and what was needed to fix them. He made sure I understood and was comfortable with the repairs needed before proceeding. Chris was very knowledgeable, respectful, professional and polite. We are very happy we chose On The Mark Heating and Air for service. I feel very confident that our air conditioner will be operating correctly and efficiently this year. We would highly recommend Chris and On The Mark Heating and Air!
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