While the end result looks great, getting to the end was a process. The lack of communication was frustrating when a piece of our countertops were sent back, and while we appreciate the attention to detail, we wish we were kept in the loop that there would be a delay. We were only informed of the delay when we had to call to get a status update. The installers also dented our brand new refrigerator in the process and did not let us know of the damage.

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Submitted by Kevin Becker on Tuesday, Apr 05, 2022

5 Star Testimonial by kevin becker

Overall

Already 5 stars, they don't need my help but my countertop experience was absolutely awesome. Ross and his crew were extremely accurate and very punctual with time promises.

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Submitted by Robert Damron on Thursday, Sep 30, 2021

5 Star Testimonial by Robert Damron

Overall

Absolutely love my tops! The CIC group are all great to work with, from the office staff to the delivery.
Would highly recommend them!

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Submitted by Don Blasing on Thursday, Sep 30, 2021

5 Star Testimonial by Don Blasing

Overall

Central Illinois Countertops installed the countertops in the new kitchen at the Brimfield Evangelical Free Church. As the Pastor I had the opportunity to deal with them in the purchase and installation of the countertops. They were very professional to deal with. Heather made sure that we had the samples we needed to get everyone in the church on board. The measurements and installation were precise and all fit well. We did Formica countertops and a Quartz center island. Everyone in the church was well pleased with the quality and the price was comparable to the big box stores. Overall, we were extremely satisfied with the service and the product that we received.

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Submitted by Bonnie M. on Sunday, Feb 28, 2021

5 Star Testimonial by Bonnie M.

Overall

I absolutely loved my whole experience with CIC. I shopped around and am so glad I found them. Their prices are the best. I ordered quartz countertops and couldn’t be happier. No regrets at all. Thank you Heather at CIC.

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Submitted by Debbi B on Tuesday, Aug 18, 2020

5 Star Testimonial by Debbi B

Overall

They constructed and installed two marble countertops for us at our specifications. Both were well done and have maintained their quality over the last few years. Still look like brand new.

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Submitted by Kimberly Spears-Rezac on Tuesday, Jul 14, 2020

5 Star Testimonial by Kimberly Spears-Rezac

Overall

We shopped around a few places in the area and after bad communication with another retailer, we decided to continue our search. We found out about CIC and messaged with Heather. Her communication was probably the best I’ve ever had with a business. She was extremely helpful in the quick, painless process and very accommodating to our needs. No need to look any further when updating your countertops because they are the best in town! Customer service and price!

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Submitted by Emily Stelling on Saturday, Nov 02, 2019

5 Star Testimonial by Emily Stelling

Overall

Jim Hinkle recommenced CIC to me, and I’m so happy he did! Ross came out and thoroughly measured, Heather was so helpful and great to work with, and I’m so impressed with the quality, style, and price of the premium laminate. I had a wonderful experience, and I’ll be using them again in the future!

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Submitted by Gary G on Monday, Apr 23, 2018

5 Star Testimonial by Gary G

Overall

We had Central Illinois Countertops make and install new laminate countertops for our kitchen. Really happy with the quality, installation, and at a very reasonable price. They came out for measurements within a few days and a little over two weeks later the installation was complete. Very nIce local folks to deal with. A+ Highly recommend.

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