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Contractor The Home Depot in Northbrook IL

The Home Depot

Hardware Stores
 Northbrook, Illinois, 60026

Rated 3.3/5 (6 Reviews)
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Call: +1 847-400-5390

Contact Information

Company Name
The Home Depot
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Phone Number
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Call: +1 847-400-5390
Location
2850 Patriot Blvd
Northbrook, Illinois, 60026
United States

Company Details

Hours of Operation
Sunday: 7AM-8PM
Monday: 6AM-10PM
Tuesday: 6AM-10PM
Wednesday: 6AM-10PM
Thursday: 6AM-10PM
Friday: 6AM-10PM
Saturday: 6AM-10PM
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The Home Depot Reviews

Submitted by Jewel Chen on Saturday, Jun 08, 2024

5 Star Review by Jewel Chen

Overall

This is the store I usually go to for garden supplies. The store is always clean and well organized, with friendly associates. I had great experience at the store today when picking up 8 bags of garden soil by myself. The store associate Umar generously helped me haul the loaded cart to my car and loaded all of them into my trunk. I would highly recommend this store to anyone in the neighborhood.

Google Review

Submitted by Pam Rahhal on Tuesday, May 28, 2024

5 Star Review by Pam Rahhal

Overall

Glenview Home Depot garden flower center had a wide range of plants. Great variety.

Google Review

Submitted by Emily Black on Wednesday, Mar 27, 2024

2 Star Review by Emily Black

Overall

I have been a Home Depot advocate my whole life as I have usually had nothing but great service. I bought a house recently and was planning on redoing my floors myself, but decided to give home depot the project. I was quoted around $14,000 which is completely reasonable so we decided to move forward. Manager Jason was kind and great which really helped drive the sale. However, as the project progressed into the final stages before installation, I was put in contact with an unnecessary rude lady, Dorine. She made me start having doubts, for example, she tried to charge me for delivery even though I had already paid for the delivery in the quote, but I continued to move forward. Day of install came and I was quoted an additional $13,000 by Home Depot which was a huge red flag. Dorine called me and explained that I would be because of a misquote done by Home Depot. I told her I needed time to think about it and she treated me like I was financially inept. This rubbed me the wrong way as $13,000 isn't a decision I can make within a minute. I ultimately decided to cancel the project. I will not be hiring home depot for any more projects which is a let down because as a new homeowner, I have nothing but projects to be completed and Home Depot is a shop stop. Again, Dorine is not a kind lady and she should not be in charge of any sales in the future as she is personally losing this location a ton of business.

Google Review

Submitted by David Rodriguez on Tuesday, Feb 20, 2024

1 Star Review by David Rodriguez

Overall

2 employees did not know what powder actuated tools were and sent me on my way yelling me they do not stock pins or shots for a Ramsey tool. Went to my Carano checked their website and they indeed do stock these items.

Google Review

Submitted by M2F on Friday, Dec 01, 2023

4 Star Review by M2F

Overall

50/50 chance to find what you want within 15 mins. 25% chance to find someone to help you find anything without an attitude. 10% chance to find someone that knows more about what you need than you do! lol.
And 100% chance the person that helps you will use the same app that I just used and be just as confused as I am. Seriously, I’m usually there for a minimum of 30 mins to get nuts and bolts… you know in those drawers that have nuts and bolts already torn open (stolen) before I got there and no one replenished the stock or took out the empty bags. Regardless, I keep going back. Why? They offer military discounts (10%) and I appreciate that. Bottom line, I eventually find what I’m looking for 90% of the time, it’s just never quick!

Google Review

Submitted by Gregory Cheung on Tuesday, Jul 12, 2022

3 Star Review by Gregory Cheung

Overall

I went to the Home Depot in Glenview a few weeks ago to get a grill (and other things). My experience with George at the Glenview location was great. That's the only reason I am giving at least 3 stars. Otherwise, it'd be a 2 or 1.

My experience with the delivery of the grill and the assembly quality was not so great. My grill came assembled but screws were loose/detached (at least the ones I saw). It was also pretty dirty. I was told that my grill would be assembled from new parts and delivered (both for free due to various promotions).

As I was unhappy with the quality of the job (and suspect that either it was just pulled from display, which is not what I wanted, or the assembler is just not good), I called to get this resolved. The Glenview location said that there wasn't anything they could do since the grill order was fulfilled by a different Home Depot in West Niles. Again, I bought/placed the order at Glenview but the grill came from West Niles. I was not informed of this prior. I understand that the Glenview location may have outsourced to West Niles due to not having it in stock and/or assembler not being available. Some communication, however, would have been appreciated. Additionally, some assistance in working with the West Niles location would have been appreciated. I was basically told that I would have to take care of the resolution with the West Niles store on my own.

Google Review
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