Poor service. I was excited about using a company based out of West Chicago. I communicated clearly about what I wanted and was never able to get a date let alone a timeframe. I reached out several times via phone, met in person, and sent emails. I had a simple request of a sign insert and removal of the previous companies lettering. As a new business seeing your sign go up is one of the most exciting parts, but for me I was almost in tears because after asking several times to have the previous company information taken down, it was left up. Now my building looks unprofessional with two companies on it and is confusing to my customer base. I called right away when I saw it because no one even notified me of when my sign would be going up, and I couldn't even get an apology. I don't understand why I had to be the one to receive such poor service. John and Lynn sound so nice on the phone. I don't know why my service experience didn't match, being told "oh it must have been a miscommunication" when I have sent several emails detailing my request and followed up by phone. This project has been in communication for over a month just for the final product to not be what I requested! I am beyond frustrated as now I have to find another company to do my windows when I have been trying to have them done by Signarama to begin with nearly begging to be given an estimate for them and yet never sent anything. I caution anyone needing to use them for a new business launch. You may be left in tears like me!!

Google Review

Submitted by Heidi K on Thursday, Sep 12, 2024

5 Star Review by Heidi K

Overall

It's so nice to get such personal attention. I always feel well taken care of by everyone on staff!

Google Review

Submitted by NAIFA Chicagoland on Sunday, Aug 04, 2024

5 Star Review by NAIFA Chicagoland

Overall

They do a great job at this location. Salvador always takes what I give him and makes it look even better!

Google Review

Submitted by Rene Torres on Friday, Mar 01, 2024

5 Star Review by Rene Torres

Overall

As a small business owner that is new to the West Chicago area, I needed some signs in order to pass our inspection. Signarama was suggested to me by Fire Marshal, stopped in and John was super helpful, got me exactly what I needed super fast. We at Towers Collision Experts definitely appreciate John's help and all of his great communication. Definitely would recommend for all of your sign needs!

Rene Torres
Towers Collision Experts

Google Review

Submitted by Mark Sullivan on Thursday, Feb 29, 2024

5 Star Review by Mark Sullivan

Overall

Signaroma is a very professional company. They made us a sign for our building and it’s exactly what we wanted. Extremely fast turn around time. I highly recommend this company

Google Review

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