If I could give them a zero, I definitely would. Looked at website and said was open so I decided to give them a call no answer. As I was driving there someone messaged and was very unprofessional and then after me stating, thank you have a good day. The man kept messaging me! VERY VERY RUDE AND UNPROFESSIONAL

Google Review

Submitted by Keyasha on Thursday, Aug 03, 2023

1 Star Review by Keyasha

Overall

I don’t know where the miscommunication was coming from. But all I wanted was a new reprogrammed key. Being that my car won’t start because the chip in my key is defected I contacted them to get a new key. Whomever I was speaking with assured me 101 times that if they give me a new key and it doesn’t work that it would be non refundable & that would mean there’s something else wrong with my car. Okay I understood that all I was letting the man know was there’s nothing else wrong with my car I already had a mechanic look at it and they told me it was the key so I know for a fact all I need is a new key. He then told me he’s been doing this for “35 years” and maybe I should get my mechanic to fix a LOCKS SMITH JOB ????… I don’t know where the conversation went wrong all I was letting the man know was my car is fine the only issue is the key and he responded with a rude and sarcastic remark. Their customer service is HORRIBLE. Try to look somewhere where you are actually heard !

Google Review

Submitted by Troy Roberts on Wednesday, Nov 16, 2022

5 Star Review by Troy Roberts

Overall

My friend use this locksmith and they had great service so I would definitely recommend them. I have not had the opportunity to use them and hopefully I don’t ever have to but I have AAA to take care of all my needs but honestly my friend use these guys and they got out there pretty quick, so I don’t know who would beat who in a race especially being in the winter time

Google Review

Do You Know A-Able Lock & Key Service L.L.C.? Write Review