We have had the pleasure of working with CCT Underground as our main drop contractor for almost 2 years now . They were once 1 of 3 contractors and have since taken over as the sole contactor for all of our white marking , aerial drop work , UG drop work and drop splicing . Matt R is a superstar and is always on top of the workload whether we give them 10 drop jobs or 250 drop jobs . And while not immune to the occasional issue or problem they are always quick to address any issues and make them right . If it is a certain crew that is causing the problems they are very quick to get it remedied or they move that crew on down the road . The owner , Jason , is always available for any concerns , questions , ideas or issues that arise . We cover multiple counties and CCT has always been up to the task to complete any and all jobs in a timely manner . We have not had any issues arise that were not made right and made right quickly .

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Submitted by Matt Rackley on Monday, Aug 12, 2024

5 Star Review by Matt Rackley

Overall

CCT Underground came out and bury my cable line and the crew was very nice and cleaned up after themselves good job

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Submitted by Sidney Berry on Wednesday, May 22, 2024

1 Star Review by Sidney Berry

Overall

CCT Underground came and buried our lines from Comcast. Their technician had used a ditch witch and flown gravel everywhere, causing our outdoor dining table to shatter. The manager came out and stated it was just a crazy coincidence and it could not had possibly been his employee, even though our neighbor witnessed, saw the machine they were using and all. We did not ask for compensation, we did not ask for money. We simply wanted it to be made known, and the manager refused to acknowledge his employee could had possibly done this nor make any attempt to correct the situation. He was so rude, and lacked any form of empathy. I have 3 small children, they cannot play on our deck now because no matter how much we clean up glass, we still manage to find more. If you do not have cameras on your property, DO NOT USE THIS COMPANY. They do not take responsibility for their actions!

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Submitted by Bryce Willits on Saturday, May 11, 2024

1 Star Review by Bryce Willits

Overall

Contractor did not make presence known before entering property. Of course I approached and asked who they were and why they were on the property. They rolled their eyes, responded with hostility, and acted like I'm ruining their job. They should knock on the door, introduce themselves, and explain why they're on the property. The interaction was unprofessional and uncalled for.

Edit: The contractor severed Internet connection and did not restore the connection before leaving resulting in no Internet access. Now I must call the Internet company and request maintenance.

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Submitted by Gregory Berry on Sunday, Apr 28, 2024

1 Star Review by Gregory Berry

Overall

Guy busted my glass ordoor table and refused to take responsibility for it. I have substantial evidence and they just deny deny deny. Now i have to file a small claim in court whitch is going to cost me more than the table is worth itself. If you do not have security cameras on your property do not use CCT underground.

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