Kevin did an excellent job! He was very thorough and communicated with us frequently. He went above and beyond in multiple ways! We are very happy with his assistance.

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Submitted by Angela Lago on Thursday, Jun 20, 2024

5 Star Testimonial by Angela Lago

Overall

IBBA really came through for us. Not only did they come quickly to heat treat the apartments with issue they were professional. Bed bugs are not something people want to have or tell anyone about; BBA were discreet and treated our renters with respect. We highly recommend the whole company and Gage!!

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Submitted by Erica on Thursday, May 30, 2024

5 Star Testimonial by Erica

Overall

We definitely made the right choice when deciding to trust them during our 'crisis'! From start to finish they provided a thorough explanation and friendly demeanor which gave us the peace of mind we needed! So thankful!

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Submitted by Teresa Foster on Sunday, Apr 07, 2024

5 Star Testimonial by Teresa Foster

Overall

We appreciated Coming out on a Saturday to assist my mom with her spider situation. He was prompt, courteous, polite, and efficient. Thank you so much!

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Submitted by Amanda Whipple on Saturday, Mar 30, 2024

5 Star Testimonial by Amanda Whipple

Overall

Discreet, effective and great with communication. Happy to find them to handle an estate property I needed help with. Only ones near Elizabethtown that will use the heat treatment.

Google Review

Submitted by Amber Brown on Thursday, Mar 21, 2024

5 Star Testimonial by Amber Brown

Overall

My absolute worst fear was getting B-bugs and when I found out we had a small infestation (thankfully) I was even more upset with it. I'm one who treats my yards and sprays my house for bugs in general and with those things I lost sleep and everything. I wanted to find a good company who seemed to take care of the issue fast and with results. I decided to call IBBA and I'm very happy I did. From the very first phone call the girl on the phone Kennedy she was very helpful and seemed to understand my concerns. She set me up with Terry who came to my house same day to insect and come up with a plan. Within 1.5 days later they scheduled for my house to be heated w/chemical. He took the time to answer questions on how to prepare the best and everything. Tyler was my technician. He did a fantastic job! Not only did he take care of my problem but he made sure the entire house was heated and then chemically treated on top of that. He was very friendly and understood all my concerns. I was able to sleep that night and sleep wasn't something that I was able to do once I discovered that first b-bug. I'm so happy I gave IBBA a call and they helped me out. Oh I forgot to mention, they really are unmarked in their vehicle so that helps with nosey neighbors. That is something I've not heard about with other companies and this one does and that helps things with this horrible nightmare as well. Overall, they are all fantastic people to work with and made me feel at ease with this during the entire process. Very very happy!

Google Review

Submitted by Malicype on Friday, May 05, 2023

3 Star Testimonial by Malicype

Overall

I was more than disappointed when after Ibba performed a heat treatment, they left a paper saying I will continue to see live bugs. It is my understanding that a heat treatment will KILL all bugs about 20° before it kills the eggs
I recommend finding a heat treatment company that can kill eggs
Edit: They are capable of eradication, but you may have to complain to get what you paid for

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