Appliance Shark and Joey are exceptional. The service in the store was great, delivery was earlier than expected which was wonderful. Taking away our broken frig and bringing in the new one and setting it up was all done very well. Thank you Appliance Shark!
Submitted by Lori on Wednesday, Jul 17, 2024
I recently used Appliance Shark to diagnose and service estimate for a malfunctioning refrigerator. While the technician was punctual and arrived on time, the overall experience fell short of their premium pricing. Pros: The technician arrived exactly at the scheduled time, which I appreciated. Cons: The service charge of $99 for the estimate was quite expensive, especially considering the potential cost of repairs. The technician informed me that the labor cost for a compressor replacement could be around $850. In addition, the technician scuffed my wall with his shoes, which was unprofessional. Overall: Given the high cost of $99 for the estimate, the potential repair cost of $850, and the minor damage to my wall, I would rate my experience as 2 stars. While punctuality is important, I expect a more careful and value-driven service for the price charged. upd. I appreciate your apology regarding the wall scuff and the commitment to preventing future occurrences. In light of your explanation and efforts to address my concerns, I'm happy to adjust my rating to 4 stars.
Submitted by Ed Lemberg on Wednesday, May 29, 2024
Best washer ever , joey and george along with their crews are extremely professional and the washer itself is the best i ever owned with such a low price! If you need to shop a washer /dryer definitely stop by like i did. The washer is installed and delivered with care, joey and george whom i met are helpful and friendly, i also had a great experience knowing how these oversized machine got delivered/ installed. It is quiet. It sounds identical with those $2000+ ones and i got it for a fraction of a cost along with excellent service and the elite open box product. I appreciate the existence of this store and thank Joey for providing this service to the locals. God bless and take care! 5 star rating and i highly recommended this store.
Submitted by OG Dumplings on Saturday, May 25, 2024
Kameron came out helped us diagnose and fix our Miele built in fridge. He was so knowledgeable, patient and even super kind to my dog!! I would highly recommend Appliance Shark for your appliance repair needs.
Submitted by Erin Baxter on Friday, May 10, 2024
Kameron was great. Quick diagnosis of the problem and very knowledgeable. He completed the fix without any difficulty. Highly recommend.
Submitted by Mark Olcott on Friday, May 10, 2024
Had a problem with my washer and they sent Chester out to fix it. He was awesome at explaining what was going on. Highly recommend using them and I will definitely be using them in the future!!
Submitted by Bri S on Tuesday, Apr 23, 2024
Made a call at 9am on Christmas Eve, Refrigerator/freezer temperature was not right. Technician showed up at 1pm, Christmas Eve. Repair took 3 hours and refrigerator has been perfect since. Can’t beat this local family owned business. Price was very reasonable.
Submitted by J Fromholtz on Thursday, Apr 18, 2024
Appliance Shark is prompt, honest, thorough, knowledgeable and reasonably priced. Mason is currently replacing my Jenn-Air range heating element and also gave me great advice regarding an LG washer that had a broken pump. The pump had been replaced a year prior (not by Appliance Shark) and had broken again. He told me not to throw good money after bad, and just buy a new washer. I followed through, and have been extremely happy with his advice. Do yourself a favor and give them a call! 5 Stars
Submitted by Mom Mathews on Tuesday, Apr 09, 2024
We recently contacted Appliance Shark to evaluate a cranky dishwasher. It was a great surprise that they could schedule someone for the following day. Mason arrived on time. He was polite, personable, and very knowledgeable. We felt secure that he was more than capable with his skill set. I will recommend Appliance Shark to my friends, and also suggest they make a request for Mason if they need repair work. We especially appreciated his honesty about what should and shouldn’t be done, and suggestions for keeping our appliances running efficiently.
Submitted by Sherrill Parkhurst on Friday, Mar 29, 2024