Heating and Air Conditioning Companies
Crestwood, Kentucky, 40014
Submitted by Jacklyn McCormick on Thursday, Jun 27, 2024
David rocks, he went out of his way to try and diagnose my AC issue along with providing the BEST relief possible in the mean time from this sudden heat wave. He hooked up a portable AC unit until the root cause could be thoroughly investigated. The call center was also awesome with communication.
Editing a lil late - but I wanted to follow up that the issue was diagnosed and my AC has been working great! I’m so grateful for the service they provided. David and owner Peter were very helpful, thoughtful, respectful and honest. And their pricing was more than reasonable especially considering the extra time and effort they put in.
I definitely recommend them to anyone who needs help with their HVAC!
Submitted by Scott Reed on Monday, May 27, 2024
Peter and the rest of the team were great. We had a fantastic experience from the time we called to get a quote throughout the installation. Looking forward to our new HVAC system and working with Dr. P’s for our future heating and cooling needs.
Submitted by Anthony Watson on Friday, May 17, 2024
The team from Dr Ps were great very respectful of our home and knowledgeable about the product I will recommend them to anyone the needs service or installation. Thank you Peter for having a great crew
Submitted by William Moore on Friday, May 17, 2024
Today, faced with the daunting prospect of a sweltering weekend without air conditioning, I was in a state of panic. My AC unit had ceased to blow cold air, and every HVAC service I called couldn’t come out until Monday. That’s when I stumbled upon Mr. P’s HVAC service.
The response from their team was nothing short of miraculous. Despite initially being fully booked, the kind lady on the phone took my number and promised to see what she could do. True to her word, within 30 minutes, I received a text confirming a technician could come out the same day.
The technician from Mr. P’s was the epitome of professionalism. He arrived promptly, and before he even touched the unit, he took the time to explain his diagnostic process and planned approach. His thorough examination not only pinpointed the issue but also uncovered and rectified past mistakes made by previous technicians—mistakes that were akin to band-aid solutions.
I was thoroughly impressed with the level of detail and care taken in the service provided. The technician’s expertise was evident, and the price options presented were fair and transparent. Thanks to Mr. P’s, my AC was back to its optimal performance in no time.
I wholeheartedly recommend Mr. P’s HVAC service to anyone in need of reliable, high-quality HVAC work. Their commitment to customer satisfaction and service excellence is truly commendable.
Submitted by J C on Tuesday, May 14, 2024
Justin was great. He was able to come in and evaluate the system quickly and efficiently. He knew the things to look for, walked me through the problems with the system and identified some potential solutions, both short and long term. He was very personable and I appreciate his patience as I tried to learn what I could about the unit in the home. He synced and aligned with Peter as well to validate his findings and proposals. I would definitely use Dr.P’s again.
Submitted by Elise Buck on Wednesday, Apr 24, 2024
Dr. P’s was great to work with and made the process of getting a new AC unit easy. They came out the same day to diagnose the issue, immediately provided an electronic summary of options for repair, and even went above and beyond to provide a portable AC unit until my unit was replaced. The quote they provided for a new unit was significantly less than one of their competitors and Jacob provided excellent customer service on the day of the repair. I would highly recommend Dr. P’s!
Submitted by Josh Jarboe on Tuesday, Apr 02, 2024
Dr. P's HVAC went above and beyond for my family tonight. When I called around 5:30 pm about a cooling issue in my newborn's nursery, they immediately connected me with one of their HVAC specialists. Despite it being the end of their workday, the specialist didn't hesitate to assist. Initially, he suggested a visit the next day, which I appreciated. However, before I could confirm, he generously offered to arrive in just 7 minutes. Gratefully, I accepted.
Despite driving through a tornado warning, they arrived swiftly and safely. We sought shelter in my basement for about 15 minutes until the storm passed. Throughout the entire ordeal, both technicians remained incredibly professional, friendly, and respectful. I simply cannot commend them enough for their exceptional service.
Submitted by Kayla Perillo on Friday, Mar 08, 2024
This was our second time using Dr. P’s HVAC and we could not recommend them more!! Justin was prompt, kind and professional, put on shoe covers before walking around our home, was able to diagnose and repair our furnace issue within an hour, restoring heat that had been completely out. Pricing was great for the level of service and efficiency of solving our issue. We were especially impressed with having made the appointment call this morning and gotten serviced within hours after the call. Love this company!!
Submitted by Lamartine Station on Wednesday, Nov 15, 2023
As a retired Army Officer and current Appliance Company owner, I have very high standards when it comes to service. This great company exceeded them all. Last night my lower furnace stopped working and within 24 hours a technician was at my house, with the problem solved! Technician was passionate, detailed, proficient, VERY affordable, and most of all resolved my issue. This company is my new go to and I will recommend to everyone I see. Great job Dr. P!
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