Moving Companies
Lexington, Kentucky, 40504
Submitted by Erin Leavitt on Monday, Apr 01, 2024
Ramzi, Adam, Genaro were amazing movers. They took great care to be sure everything was wrapped and packed carefully. They communicated before and during the move to be sure they were meeting what I needed for the move. Their politeness and kindness matching their amazing packing and moving skills. I highly recommend you hire them!
Submitted by SHIRAZ ABADDI on Sunday, Feb 18, 2024
I highly recommend this company. They are very professional. They moved my furniture carefully and work hard to get the job done fast. I had a great and smooth experience and would definitely use their service again.
Submitted by Tiffany Smith on Monday, Jan 29, 2024
Jasmine was amazing with coordinating the move from NY to Georgia. The price was cheaper than the four other companies I searched. The movers arrived on time for pick-up. The delivery was a smooth process. I will defiantly recommend this company.
Submitted by Cheryl MacGillivray on Thursday, Nov 23, 2023
Both Ali's and Osker were great at moving my stuff, but once we got to the storage unit, it was another story. They THREW my stuff in there breaking a glass table and a lot of my items. I am EXTREMELY UPSET. DO NOT RECOMMEND, ALSO WAS WAY OVERCHARGED
Submitted by Shallimar Severino on Monday, Aug 14, 2023
Thanks to the Petra Pro Movers team, my moving experience went smooth. I was looking for a moving company last minute and was able to get all of my furniture delivered instantly. The guys that handled my furniture were extremely careful with my belongings and worked hard. I was slightly worried I wouldn't be able to find a company that would be willing to help with my situation. Nancy the dispatcher, made sure I got scheduled as soon as possible. Jasmin helped me sort out the issues I was having with the additional items I had and reassured me of my delivery. She helped me work out a discount that they applied to help me afford my move. Both were very professional and went above and beyond to make my experience a great one. I highly recommend this moving company and would definitely use their services again!
Submitted by Glenna McMahon on Sunday, Aug 06, 2023
Petra Pro Movers
I did my research for moving from Kentucky to Texas by evaluating 3 moving companies and had a set of standard questions obtained from websites on " how to make your move less stressful" that I asked each company.
“Buyer Beware!”
Ways for "I got Your Back" Frank to improve their business.
1. Have the person doing the estimate be honest and upfront. Apparently she had the same list of standard questions I had because she answered each of my questions with the appropriate “correct” answers almost in the same order I had. My cost went from $4412.60 (the estimate) to $15778.000 (final bill)
2. Revise you Terms of Payment. The contract given to me at time of booking said nothing about the final payment being made by cash or money order. That information was in the bill of lading and that print was microscopic. After going to two different places, I finally found a bank that issued me a certified check.
3.The customer should not have to sign the contract until after the truck has been loaded. I had to sign the 5 page, small print contract the minute the movers walked in my front door. When I had questions, Frank and the movers kept saying "You agreed to that. It was in the contract."
4. Make sure you have the correct size truck when arriving. My belongings (no large furniture mostly moving boxes and totes) required two trucks.
5. Hire movers that will take care of the customer’s belongings. I have a minimum of 27 pictures of the damaged items and CRUSHED boxes including my large screen TVs. See below.
6. Answer your phone calls in a timely manner.
I will conclude with "Frank, your customer service is way, way below acceptable.
Submitted by Brooke Taylor on Friday, Jun 16, 2023
Title: Seamless and Exceptional - Highly Recommended!
Review for The Ali’s
I recently hired Petra Moving Company for my residential move, and they exceeded all expectations. Their professionalism, efficiency, and dedication to customer satisfaction were outstanding.
From the start, Petra Moving Company impressed me with their excellent communication. They understood my requirements, provided transparent pricing, and addressed all my questions with patience and knowledge.
On moving day, the team arrived on time and well-prepared. They packed and loaded my belongings with care, showcasing their expertise and respect for my property.
Throughout the process, the team's professionalism and positive attitude were evident. They went above and beyond to ensure my satisfaction and handled the move with precision.
Petra Moving Company's commitment to timeliness was impressive. They completed the move within the estimated time, allowing for a seamless transition to my new home.
Their customer support team was responsive and helpful, providing updates and addressing any additional inquiries promptly.
I wholeheartedly recommend Petra Moving Company to anyone in need of reliable and professional movers. They offer a flawless moving experience, exceptional customer service, and peace of mind.
Thank you, Petra Moving Company, and The Ali’s for your outstanding service!
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