Member Reviews

5 Star Testimonial by Elaine Day

Tiffany Seelbach worked diligently with me to find the perfect bathtub. It wasn't easy since I was quite particular. Then she helped me with all the plumbing fixtures to go with it. She is very knowledgeable and willing to go the extra mile.

Submitted by Elaine Day on Friday, Jan 26, 2024

5 Star Testimonial by Ann Donoho

A big thank you to Stephanie for taking.my call on a Saturday about a toilet I bought several years ago from her! I have not been to this store but plan on going to this store to buy another one this week

Submitted by Ann Donoho on Saturday, Jul 23, 2022

5 Star Testimonial by Roberto Grider

Stephanie, professionalism was so great at Masters Supply. She made me and my wife so comfortable and made us feel like we was at home, Stephanie‘s knowledge about the bathrooms was awesome and gave us good ideas to move forward on designing the bathroom. Her integrity and leader ship For customer service get a five star and referrals from the This family. Stephanie gets a five star from this family. Thank You

Submitted by Roberto Grider on Friday, Jul 22, 2022

1 Star Testimonial by Lori Sweat

Abhorrent customer service. Stephanie was extremely rude, not accommodating, and in the end literally non-responsive to me. I gave up and went to a better local company.

Submitted by Lori Sweat on Thursday, Jul 14, 2022

5 Star Testimonial by Karen Smith

Submitted by Karen Smith on Wednesday, Mar 30, 2022

4 Star Testimonial by Steve Delaney

Submitted by Steve Delaney on Tuesday, Oct 26, 2021

5 Star Testimonial by Michael Blair

Nice available selection to look at in person, plus helpful associates who showed us even more available selections online and in catalogs. She was very helpful in explaining differences between products and price tiers to better help us narrow down our choices; what felt like a tedious task turned into a pleasant step on our path to updating our home.

Submitted by Michael Blair on Tuesday, Oct 06, 2020

5 Star Testimonial by MARK Duke

Submitted by MARK Duke on Monday, Aug 24, 2020

5 Star Testimonial by Melody Masoud

We worked with Andra Duke and I can't say enough about the service we received. She was extremely knowledgeable. We demand a high level of service and that's exactly what we received.

Submitted by Melody Masoud on Wednesday, Jan 16, 2019

5 Star Testimonial by Paula Roe

Had a wonderful experience ..Remodel my kitchen last year. AJ is very professional, helpful and friendly.

Submitted by Paula Roe on Friday, Jan 11, 2019

5 Star Testimonial by GP

Submitted by GP on Sunday, Jul 22, 2018

1 Star Testimonial by Stefani Dahl

Very poor customer service! Upon trying to exchanged a boxed kitchen faucet with receipt, the woman at the counter didn't even take the time to ask us what our issue was or how she could help us find a replacement. She immediately just said, well this was a custom order & you'll be charged a 25% restocking fee. I don't have issue with the fee, only the woman using it as a penalty to us as soon as we walked up, & not really wanting to help us or inquire what we had come in for. Instead of working with them now on ordering the more expensive product we want, we will be ordering from another business. I will happily return this product to Creative Kitchen & Bath & pay the fee. Will never shop this business again!

Submitted by Stefani Dahl on Monday, Jul 09, 2018