Kitchen & Bathroom Remodelers
Louisville, Kentucky, 40218
Submitted by Elaine Day on Friday, Jan 26, 2024
Tiffany Seelbach worked diligently with me to find the perfect bathtub. It wasn't easy since I was quite particular. Then she helped me with all the plumbing fixtures to go with it. She is very knowledgeable and willing to go the extra mile.
Submitted by Ann Donoho on Saturday, Jul 23, 2022
A big thank you to Stephanie for taking.my call on a Saturday about a toilet I bought several years ago from her! I have not been to this store but plan on going to this store to buy another one this week
Submitted by Roberto Grider on Friday, Jul 22, 2022
Stephanie, professionalism was so great at Masters Supply. She made me and my wife so comfortable and made us feel like we was at home, Stephanie‘s knowledge about the bathrooms was awesome and gave us good ideas to move forward on designing the bathroom. Her integrity and leader ship For customer service get a five star and referrals from the This family. Stephanie gets a five star from this family.
Thank You
Submitted by Lori Sweat on Thursday, Jul 14, 2022
Abhorrent customer service. Stephanie was extremely rude, not accommodating, and in the end literally non-responsive to me. I gave up and went to a better local company.
Submitted by Karen Smith on Wednesday, Mar 30, 2022
Submitted by Steve Delaney on Tuesday, Oct 26, 2021
Submitted by Michael Blair on Tuesday, Oct 06, 2020
Nice available selection to look at in person, plus helpful associates who showed us even more available selections online and in catalogs. She was very helpful in explaining differences between products and price tiers to better help us narrow down our choices; what felt like a tedious task turned into a pleasant step on our path to updating our home.
Submitted by MARK Duke on Monday, Aug 24, 2020
Submitted by Melody Masoud on Wednesday, Jan 16, 2019
We worked with Andra Duke and I can't say enough about the service we received. She was extremely knowledgeable. We demand a high level of service and that's exactly what we received.
Submitted by Paula Roe on Friday, Jan 11, 2019
Had a wonderful experience ..Remodel my kitchen last year. AJ is very professional, helpful and friendly.
Submitted by Stefani Dahl on Monday, Jul 09, 2018
Very poor customer service! Upon trying to exchanged a boxed kitchen faucet with receipt, the woman at the counter didn't even take the time to ask us what our issue was or how she could help us find a replacement. She immediately just said, well this was a custom order & you'll be charged a 25% restocking fee. I don't have issue with the fee, only the woman using it as a penalty to us as soon as we walked up, & not really wanting to help us or inquire what we had come in for. Instead of working with them now on ordering the more expensive product we want, we will be ordering from another business. I will happily return this product to Creative Kitchen & Bath & pay the fee. Will never shop this business again!
Submitted by Greg Stierle on Friday, Mar 02, 2018
Submitted by Stephen Miles on Saturday, Oct 28, 2017
Submitted by Stephen Carrier on Sunday, Sep 17, 2017
Staff is always helpful, friendly, and knowledgeable.
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