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Breckinridge Heating & Cooling

Heating and Air Conditioning Companies
Louisville, Kentucky, 40228

Contact Information

Company Name
Breckinridge Heating & Cooling
Online Social Profiles
Phone Number
Location
6500 Outer Loop # 5
Louisville, Kentucky, 40228
United States

Company Details

Hours of Operation
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Breckinridge Heating & Cooling Specialties


Breckinridge Heating & Cooling Reviews


Submitted by Taylor Bisig on Monday, Jul 01, 2024

5 Star Testimonial by Taylor Bisig

Overall

Frankie from Breckinridge Heating & Cooling did an excellent job cleaning our A/C unit and doing a thorough inspection. He was great at explaining the options we had and answered all of my questions. I would highly recommend them to all my neighbors.

Google Review

Submitted by Will Widmer on Friday, Jun 21, 2024

4 Star Testimonial by Will Widmer

Overall

Just had someone come out for an inspection today when our A/C unit stopped blowing cold air last night. Two maintenance/repair people arrived, took a two-minute look at the unit, and declared it 'burned up'. They then dispatched someone from their sales team, who came over two hours later and started the conversation with 'So I'm told that you're in need of a new A/C unit?"

This all seemed to be way too fast, considering that they didn't outline any options for repair, so I called another company. Guy from the second company came out, immediately pointed to the dual capacitor (which I now know is a $30 part), grabbed one from his truck and swapped it in, and we're back up and running.

I don't know how else to think of this experience other than either a lazy "inspection", or a straight-up hustle during a heat event.

0/10.

*UPDATE*

The sales person who came to our house this afternoon had a second inspector/repair specialist contact me to follow up. I told him about my experience with the first ‘inspection’ and he subsequently came to our house, confirmed that the replacement part was installed correctly, performed a chemical cleaning of the unit (which was, admittedly, very dirty), and reimbursed me for the total fee that I’d paid to have the other company come to make the repair (and then some!)

I’m left feeling like a mistake was made, and the owners of the business did everything they could to set it right. Not an ideal process, but I’m very impressed by their quick response and course-correction. Frankie, who came to perform the cleaning and maintenance and offered the reimbursement, was amazing.

Google Review

Submitted by Linda Watson on Tuesday, Jun 18, 2024

5 Star Testimonial by Linda Watson

Overall

I called late on Monday after my air went out. By Tuesday afternoon, I had a new system installed. Quick, efficient, and caring. At 9, a technician checked the problem, at 10 someone offered a solution, and while I was at a noon appointment, they began the job. Very impressed with each step of tge process.

Google Review

Submitted by Colin Doherty on Monday, Jun 17, 2024

5 Star Testimonial by Colin Doherty

Overall

Amazing service! Frankie was extremely personable, informative and knowledgeable about what the issue was. He was able to pinpoint the problem and get it resolved rather quickly! 10/10 would recommend this company to anyone that has heating and cooling issues!

Google Review

Submitted by Ashley Cheek on Monday, Jun 10, 2024

5 Star Testimonial by Ashley Cheek

Overall

Let me start off by saying the entire staff that handled me today was amazing. Frankie went over and beyond fixing the issue with my AC unit and explaining everything to me. The price was very good as well. Thank you for coming out today and having speedy service. I will be recommending you guys to everyone I know!!

Google Review

Submitted by Gary Woods on Tuesday, Jun 04, 2024

5 Star Testimonial by Gary Woods

Overall

Frankie did an excellent job, as usual, with the air conditioning tuneup today at our home. He was very pleasant, professional and thorough. He took his time and was not rushed.

Google Review

Submitted by Cheryl Bailey on Wednesday, May 22, 2024

5 Star Testimonial by Cheryl Bailey

Overall

The service was excellent and work was excellent Frank our service gentleman was polite and well knowledgeable of everything he was working on. Very reliable on any questions that I had and answered them in a professional knowledge. Thank you for your service and we will definitely use you again.

Google Review

Submitted by Patricia Wortham on Monday, Apr 22, 2024

5 Star Testimonial by Patricia Wortham

Overall

I called today because my air conditioner wouldn’t come on. It had worked a few days ago. Frankie came over in 30 minutes and found my breaker had tripped. He fixed that and cleaned my ac unit for the summer. I am so thankful to be cool now.

Google Review

Submitted by Scott Kasbaum on Tuesday, Apr 16, 2024

5 Star Testimonial by scott kasbaum

Overall

We just bought this house recently, and I needed someone I could trust to inspect the AC thinking I had a unit issue. Jamie came out and from the get go was knowledgeable, personable and completely helpful. He explained the system and why I might be thinking there was a problem when there wasn't. Very reasonable service fee and I appreciated that there was never a moment where I felt he was trying to sell me on something.

Google Review
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