I have been a customer of bright pest control since 2018. We have had our home treated/inspected yearly since beginning our contract. Our most recent inspection was 4/2024. We have recently placed our home on the market and during inspection, bright pest control was asked to perform an inspection. During the inspection Mr. Bright stated he saw “brown recluse spiders throughout the basement” Less than 8 weeks from their prior inspection, in which my home was found to be in good condition. Following this inspection, I personally called Mr. Bright and asked him to show me his findings. My son is autistic and terrified of spiders therefore, I have sticky traps placed throughout the basement. These traps did not have spiders on them. I asked Mr. Bright to show me his findings so that I could learn what to look for and correct the problem. His response was to find another company that would do a free inspection. He blatantly refused to come back to my home stating that he is an “entomologist” and knows what he saw and does not owe me an explanation. Taking his advise, I did consult another company. Not only did they walk through my home with me, they took each sticky trap that I had in my home and reviewed them under a microscope. They did find normal “attic spiders” and a couple of wolf spiders. What they did not find was any evidence of brown recluse. My negative review is not for falsely condemning my home but for the Mr. Brights rudeness and arrogance in which he refused to show me the finding that he noted which included a poisonous spider. It’s unfortunate that since he was unable to find termites due to their treatment warranty that he chose to find another problem that did not exist in order to line their pockets. I would have been happy to treat the problem if Mr. Bright would have been willing to show me his findings. Turns out there was nothing there to begin with.

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Submitted by Muhammad Afaq on Monday, Jul 08, 2024

1 Star Testimonial by Muhammad Afaq

Overall

I would not recommend this to anybody. Please go look for another service. The guy came for 10 minutes and stated he was there for 1 hour 20 minutes. he did not spray most of the house and took advantage of the fact that my dad did not monitor his work. I called Bright Pest Control to fix the issue as no bugs were dead in my house, but they asked to be paid more for a follow up service and did not reimburse or do anything about the money that I paid for the first time.

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Submitted by Joe Maupin on Thursday, Dec 07, 2023

5 Star Testimonial by Joe Maupin

Overall

Wow! Bright Pest Control saved us a TON of money! Bye bye Termites! for half the cost of the other quotes!! Thanks to Louie and his assistant!

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Submitted by Reinella S. Kirilova on Friday, Nov 03, 2023

5 Star Testimonial by Reinella S. Kirilova

Overall

Brandon Sawyer ,was the nicest person in the world today he came to eradicate a very bad situation for me as my section 8 apartment was full of roaches I couldn't even have a meal without them crawling all over the table or the stove as I tried to cook ,The man was so compassionate and understanding and very professional. I highly recommend their service to anyone having a pest control problem! Thank You

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Submitted by Patrick Parris on Thursday, Aug 03, 2023

5 Star Testimonial by Patrick Parris

Overall

Robbie came out to our house the day of our request (same-day service). He informed us of our issue, explained our options, and had great knowledge of the wasps in question. We got exactly what we needed and I've added his number to our contacts. Thank you all. The office employee that scheduled us was also nice, but her name escapes me.

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Submitted by T W on Tuesday, Jun 13, 2023

5 Star Testimonial by T W

Overall

I've been using Brightpest for about 2 years for routine pest: spiders and other usual pest. Excellent customer service, flexible, and affordable. Technicians are always respectful and thorough. Highly recommend!

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Submitted by Michael Steitz on Friday, Feb 25, 2022

5 Star Testimonial by Michael Steitz

Overall

Daniel Phillips came to my house today. He was great. Did a way more thorough inspection than the last guy who came here and went beyond what I thought he would do in terms of service. Excellent employee and I would definitely personally request him back again if his service is needed.

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