My repairman was named Kevin and he was the most professional person I’ve had the pleasure of meeting. He was prompt, very polite and he really cares about his customers. If ever I need y’all services again, I would love for him to be the one to do it. Great job Kevin! ❤️

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Submitted by Rebecca Broussard on Wednesday, Jun 26, 2024

5 Star Testimonial by Rebecca Broussard

Overall

Called Mitch Romero's about an issue with my dryer and they came out right on schedule. They told me the diagnostic charge over the phone without me even needing to ask, which was appreciated. Brock did an awesome job! He resolved the issue, was very friendly, and took the time to explain what had happened and how to prevent it in the future. Highly recommend Mitch Romero's and will definitely use them for any appliance issues I have in the future.

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Submitted by Susan Carroll on Wednesday, Jun 26, 2024

5 Star Testimonial by Susan Carroll

Overall

I’ve had to commission MitchRomero’s for two different appliances. It’s such a pleasure dealing with professionals who regard customer's care. They follow through as promised!
I’ve had the pleasure having two knowledgeable and extremely friendly technicians, Brock and Kevin. They worked with diligence and patience making sure everything would work properly. It never felt like we had a stranger in the house. Thank you guys!!

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Submitted by Christina Harrison on Tuesday, Jun 18, 2024

5 Star Testimonial by Christina Harrison

Overall

Brock!

I cannot express enough gratitude for the exceptional service provided by [Brock with Mitch Romero’s in fixing my Daughter Shalee Dauphin dryer. From start to finish, the experience was seamless and professional.

Initially, scheduling an appointment was effortless, and they were accommodating with timing. On the day of service, the technician arrived promptly and was incredibly courteous. They quickly diagnosed the issue and explained it to me in clear, understandable terms.

What stood out the most was their efficiency and expertise in repairing the dryer. They had all the necessary tools and parts on hand, ensuring minimal disruption to my day. Within no time, my dryer was back up and running smoothly, performing even better than

. The entire process was straightforward and stress-free, thanks to their excellent communication and professionalism.

I highly recommend [Brock with Mitch Romero’s] for anyone needing appliance repairs. They exemplify top-notch service and reliability in every aspect. Thank you once again for a job exceptionally well done!

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Submitted by Dexter James (SoulfulthePOET) on Monday, Jun 17, 2024

5 Star Testimonial by Dexter James (SoulfulthePOET)

Overall

Brock came by and was extremely helpful with explaining what was happening with our GE freezer. We’ve had issues where it randomly turns off and we lose weeks and months worth of food. We’ve had numerous people from other companies come by but no one was as informative as Brock. He was very patient and knowledgeable about the issue. Definitely would recommend Mitch Romero!

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Submitted by Misty Kirkpatrick on Friday, Jun 14, 2024

5 Star Testimonial by Misty Kirkpatrick

Overall

Highly recommend this company! They are outstanding! I have used them multiple times for my refrigerator and they are just amazing! I had the same tech Kevin come out every time and he is hands down an AMAZING TECH! He called the morning of my appointment and told me what time he was going to be in my area and what gave me a time he was going to be at my home and he was at my home at that exact time he told me every time he had to come out for a service call! He got the got done! He was very professional, polite and courteous. He also explained to me what was going on with my refrigerator and what he did to fix the issue! DEFINITELY AN AMAZING & AWESOME TECH!!!

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Submitted by Melanie Horton on Tuesday, Jun 11, 2024

5 Star Testimonial by Melanie Horton

Overall

Super fast and prompt! I called Costco the evening before to set up repair and first thing next morning you sent a repairman and my repair was completed. Brock did an amazing job and was very thorough. Great service and would definitely use Mitch Romero's Appliance again.

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Submitted by Brent Chiasson on Saturday, Jun 01, 2024

5 Star Testimonial by Brent Chiasson

Overall

Brock was the technician faced with the extremely difficult task of trouble shooting my brand new GE under counter ice machine. First of all shame on GE for not doing enough testing prior to making it available for purchase. However Brock didn’t give up. There so many challenges we really did not know what the true issue was. Brock took the time to be patient and try several things out. If I were in his shoes I would have thrown in the towel. The customer service and level of care provided were beyond top notch. 10 out of 10 would recommend them and they are number one on my appliance repair call list! Thanks for everything.

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Submitted by CJ 6060 on Tuesday, May 28, 2024

5 Star Testimonial by CJ 6060

Overall

Very good service. The technicians name is Brock. Brock was very professional, and worked very hard by removing a washing machine tub and transmission from our washer. He was courteous. And on time and I would highly recommend your company to anyone if asked. Keep up the good work Mitch!

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