They send two of their technicians to locate a possible damage on the main sewer line. The lead technician got underneath the house with all his equipment to locate through the line full of water, waste and having low visibility. Through a repair that needed to be made, he used the video scope with location to track the camera to the spot that was damaged and blocked by the shoring company 8 inch cement block pile. The technicians may every efforted to locate the problem.
The company provided you with a memory stick, video recording and voice narrative. Was also provided a written detail invoice of the damages and recommendations. The technicians were very professional and informative. I will always be calling Bertucci Bros, for any plumbing problems in the future and highly recommend their services.

Google Review

Submitted on Tuesday, Jun 11, 2024

5 Star Review by

Overall

After I bought a home in Metairie, David was quick to come out to my house and quick to provide a quote. The office was helpful and quick to respond to any questions. Best of all, their plumbers were professional, quick, and made the whole system easy to understand. Brandon in particular was incredible especially when he helped me after hours with an issue

Google Review

Submitted on Saturday, Apr 27, 2024

5 Star Review by

Overall

I recently bought a home in Jefferson that needed plumbing repairs and reached out to Bertucci. David promptly responded even after business hours and came out to give me a quote asap. David was extremely professional and knowledgeable on the repairs I needed and gave me a competitive quote compared to other companies in the area. I did luck out and was able to take care of the repairs myself with the help of some family references as a “house warming gift” but I’ll definitely be reaching out to Bertucci and David in the future for my plumbing needs that are beyond my capabilities.

Google Review

Submitted on Saturday, Apr 06, 2024

5 Star Review by

Overall

As someone who manages multiple properties, I seek out individuals or companies with whom I can establish a symbiotic working relationship. Bertucci Bros. is my go-to for all my plumbing needs. They are professional, reasonably priced, dependable and take great pride in their work.
I’ve worked with a number of their plumbers and they have all been conscientious and gentlemanly. The owner David is a friendly guy who truly values his customers.

One thing people don’t necessarily think about is how their yard will look post plumbing repair.
I had pipes dug up on the same property at different times and the other company left the yard a complete mess, with hardened, clay-like mud piled well above the surface, claiming it would settle into place in time (which it didn’t). A year later, I discovered Bertucci Bros. and they dug a trench in the same location. However, after they completed the job, the dirt was returned back to normal. Daryl worked diligently to ensure it was virtually level with the surface. It was quite impressive and no easy feat!

So if you haven’t found your plumber yet, give Bertucci Bros. a call. You’ll be happy you did!

Google Review

Submitted on Tuesday, Apr 02, 2024

5 Star Review by

Overall

Bertucci Bros did a fantastic job when we built our church building (Immanuel Community Church) and anytime we have had a question or an issue, they were fast to reply or send a technician out. Highly recommend them to anyone needing something large or even small. Great customer service, great attitudes and great knowledge!

Google Review

Submitted on Wednesday, Mar 13, 2024

5 Star Review by

Overall

They very quickly fixed our water heater. We had broken elements (see pic. Yay NOLA hard water!) which they were able to diagnose and deal with. Was able to get a same day appointment too. Super nice and professional and I appreciated that they explained what they did and why the issue occurred, next steps, what to do if there are still issues, etc. Very thorough. Normally I hate having to get plumbers or techs to fix stuff because they are hard to book and do a bad job but this has been great all around.

Google Review

Submitted on Wednesday, Mar 06, 2024

5 Star Review by

Overall

Brandon and his apprentice Serosha did an excellent job with the plumbing repairs today. They arrived even earlier than scheduled; they were courteous and explained everything so that I could understand what was needed. They made short work of replacing worn out parts in the tanks of two toilets. They spent most of their time on my lavatory drain that was stopped up. It was an issue that was beyond the goose-neck and it required investigation with a camera and additional cleaning out of the drain pipe where gunk had accumulated. When they left, the lavatory was draining as though it and its plumbing were brand new. They were careful to clean up any mess they had made. I am very satisfied with the level of service I received today. I will definitely call Bertucci Bros. when I have future plumbing needs.

Google Review

Submitted on Saturday, Jan 27, 2024

5 Star Review by

Overall

I had the good fortune of being referred to Bertucci Bros by a trusted business associate. He came for a relatively small job and I was so pleased I booked him for a bigger one before he even left. I was immediately impressed with how polite, warm and professional David was on the phone- and that I got to speak to him directly! He made time to come see me on a Saturday, arrived within the time-frame he promised, and his communication was on point throughout. He arrived with an in-person presentation as professional as over the phone, and as a woman alone in her house, I was never uncomfortable with him here. David cleaned up impeccably and finished the job quickly. As I stated, I’ve already decided to bring him back-Highly recommend!

Google Review

Submitted on Tuesday, Jan 02, 2024

5 Star Review by

Overall

Tony and David were very responsive to my water heater issue. Brandon and Donny were courteous and explained what the plan was for the installation of the two tankless water heaters. Once installation was complete Brandon leak checked the gas and water lines using the tried and true water and soap bubbles method. When they were done the place was left clean. Thanks to Bertucci Brothers for taking care of my water heater issue. I will call upon you guys for service as I need it.

Google Review

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