Superb! You call them on the phone and they tell you then how soon they can be there. You get a confirmation text and email telling you the time window. Then they send you a photo with name or the technician who is coming. Three times they've been here and it was excellent service each time.
Submitted by Richard Stovall on Wednesday, Jul 03, 2024
Came out the next day. Very professional and very easy to work with!! Took my old double oven out and installed another oven I had purchased. Very fair price . Quick and easy. Even stayed and tested the new oven.
Submitted by Lane Johnson on Tuesday, Jul 02, 2024
Appointment was set quickly and the tech kept me informed of his pending arrival. He performed the repair quickly and efficiently without interrupting my day. He didn't make or leave a mess. Payment was easy.
Submitted by Anthony “Big Tony B” Brych on Monday, Jun 24, 2024
Brian came out to look at hood over my oven. He realized what the problem was but didn't have the part. He got one and came back a few days later. Both times he was on time, extremely friendly, and got the job done quickly. Will definitely use again.
Submitted by Brad Veatch on Wednesday, May 29, 2024
Repairman in first five minutes did more than GE repairman who was instantly dismissive and offered no solution. Peyton was thorough providing explanation as he actually dismantled cooktop to explore issue. He was personable and knowledgeable. I would surely reccomend this company again.
Submitted by Dpend on Thursday, May 02, 2024
They responded very quickly to my request and were able to fix my oven same day! There price was reasonable and Justin was polite and thorough. We will definitely be using them again for furniture repairs.
Submitted by Gretchen Gottschalk on Friday, Mar 29, 2024
My fridge water dispenser/ice maker were not working properly. Justin diagnosed the issue and ordered the parts and came back to fix it as soon as the parts arrived. Justin worked quickly and efficiently and is clearly knowledgeable in his trade.
Submitted by Michelle R on Wednesday, Mar 27, 2024
Tech came out to diagnose the problem. He explained the process and the cost. He forwarded all the information to my home warranty company. When the part came the appointment was scheduled with no hassles
Submitted by Antonio Dixon on Friday, Mar 15, 2024
Mr. Appliance is absolutely the best! They have superb communication, excellent service, and very fast response times. Chris came out to work on my 3.5 year old Samsung fridge that stopped working and he was obviously very knowledgeable and explained everything in detail that he needed to do to repair it. He ordered the parts and I was up and going in just 5 days. What a nice breath of fresh air to get all-around 5 star service. I will never call anyone else for any appliance repairs!
Submitted by Karey Forrest on Wednesday, Mar 13, 2024