Absolutely awful customer service. was yelled at over the phone by 1 employee and both owners for a job that they didn’t install properly. We called them to reinstall the sink that they never mounted correctly. During the second installation to resolve the issues their tech removed all of the plumbing going to the sink after we specifically asked everyone involved if we needed to other then the pieces necessary to reinstall the sink, and they told us no repeatedly not to mention that their technician was not a licensed plumber nor do they have a licensed plumber on the payroll. One of the owners told me over the phone that the technician removed everything for us as a “favor” so we didn’t have to reschedule the appointment. Now, after two days on the phone with them They will not send someone to come fix it. They still haven’t done the original job correctly and have hung up on me numerous times. I would avoid doing business with them at all costs. They are just going to take your money and run.

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Submitted by V S on Tuesday, Jun 06, 2023

1 Star Testimonial by V S

Overall

HORRIBLE WORK!!!! $8000 for a tiny quartz countertop and they caused a one inch thick space on one side so chose to fill it with white caulk. Looks like garbage!!! Also rubbed the finish off the cabinet which cannot be touched up. DO NOT use this company!!!! The owner Manny did not care how terrible this countertop job was because he had been paid in full.

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Submitted by Paul S on Monday, Feb 13, 2023

5 Star Testimonial by Paul S

Overall

Continental Granite & Stone is awesome! They did a wonderful job on my kitchen counters. Price is great, the sales and installers do a great job. I’m very pleased.

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Submitted by Karen Nelson on Tuesday, Sep 13, 2022

5 Star Testimonial by Karen Nelson

Overall

I wanted to replace my kitchen backsplash and working with Continental Stone was a great experience. They helped me select a tile that went perfectly with my countertop. The installer did a fabulous job. The work was done very timely and at a good price. I will definitely be back to Continental Stone for additional work.

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Submitted by Paige Baille on Friday, Jun 10, 2022

5 Star Testimonial by Paige Baille

Overall

I recently had my Counters done by Continental Stone, Amazing customer service, and Very knowledgeable staff! they did swap two pieces accidentally (they were almost exactly the same size), but they were very quickly out to fix it.

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Submitted by Judy Hopkins on Friday, Jun 03, 2022

5 Star Testimonial by Judy Hopkins

Overall

The Continental Stone team supported our granite counter project from our first meeting to the day of installation. We were professionally guided through the process and have nothing but praise for the entire team at Continental. They worked closely with us to supply our dream counter. Thank you Continental Stone Marble and Granite

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Submitted by Ki on Thursday, May 19, 2022

5 Star Testimonial by Ki

Overall

Continental Stone is one of the best companies we have ever worked with. We cannot say enough good things about them. They did an outstanding job of helping us with our bathroom sink and vanity. They made us feel that our very small job was just as important to them as any of their major jobs, they immediately came out and dealt with a small adjustment, and we thought their pricing was very fair.

Carol is a fantastic customer service representative ... it was a pleasure working with her from start to finish. The technicians that came to the house to do the templating, installation, and one call-back were always on time and incredibly skilled, professional, and courteous. Just a great overall experience from beginning to end, and we love the final product. All we can say now is that if you need stone, go to Continental Stone ... they will take good care of you. Five plus stars all the way!

Ki & Steve

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Submitted by Jane Jacobs on Saturday, Apr 23, 2022

5 Star Testimonial by Jane Jacobs

Overall

We worked diligently with Continental Stone Marble and Granite to renovate my mom’s condo and prepare it for selling! Carol was soooo attentive to our needs and explained everything perfectly showing us pictures of what it would look like with granite countertops we chose and tile back splash ..the transformation was amazing and without spending a lot of money the kitchen looks updated and fresh! Thank you Continental Stone for assisting us in this very important venture to renovate the condo kitchen…The condo dud not even make MLS …it sold in 2 days for our asking price!??? Below are the before and after pics reversed?

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Submitted by Bob Macarthur on Saturday, Aug 08, 2020

5 Star Testimonial by Bob Macarthur

Overall

This was our third time using Continental Stone and all three times they've provided excellent service. This was just a small job but we love our new kitchen island granite topper in our RV!

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