high level person and insurance adjuster….Grant was a complete pro and beyond helpful to my parents who are elderly and did not understand the process of water damage or an insurance claim…he walked them through every step and gave great comfort to my parents and answered every one of their phone calls

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Submitted by Scott Brady on Thursday, Sep 21, 2023

5 Star Review by Scott Brady

Overall

Unfortunately, we had storm related damages to our home. Fortunately for us, Grant from Certuse was assigned our insurance claim and he was excellent throughout the process. He communicated exceptionally well, answered my questions in a timely manner, and was a pleasure to work with. I would absolutely recommend them given my experience.

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Submitted by Devang Bhatt on Saturday, Apr 01, 2023

5 Star Review by Devang Bhatt

Overall

Amazing service, prompt response and clear communication. I personally had superb experience with them.

It’s obvious that they get paid by insurance companies, and not by people like us who files claims. I don’t see anything wrong in it unless a person really wants to pay for the adjusters out of pocket. Certuse is really doing their part quite well, but your overall claim experience depends on your insurance company. If your insurance company is cheap and not willing to pay appropriately for your claim, I don’t think Certuse can do anything.

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Submitted by Rich Pellechio on Tuesday, Mar 15, 2022

1 Star Review by Rich Pellechio

Overall

Do not let anyone from this company in your home in the event of a loss. They work for the insurance company and are paid by the insurance company. Do not trust them ! If allowed - zero 0 stars

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Submitted by Joe Schmoe on Monday, Sep 18, 2017

1 Star Review by joe Schmoe

Overall

Apparently my property, was at fault in the automobile accident. Thankfully, I'm out of the hospital, and gaining strength. This means I won't be laying down any longer. The worst outfit of snake oil salesmen, I've been forced to transact business with.

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