Member Reviews

5 Star Review by isabe od

I cannot speak highly enough of the exceptional service provided by Keystone Elevator Company, particularly their operations on our buildings. From the initial installation to the after-market service, every interaction with their team has been nothing short of outstanding. First and foremost, the quality of the installation exceeded my expectations. The professionalism and attention to detail demonstrated by the Keystone team ensured that the elevator was installed flawlessly and functioned perfectly from day one. Their expertise and dedication to excellence truly shone through in every aspect of the installation process. Moreover, I was thoroughly impressed by the timeliness of their work. Keystone Elevator Company completed the installation promptly and efficiently, demonstrating their commitment to delivering results within the agreed-upon timeframe. This efficiency not only minimized disruption to our operations but also underscored their reliability as a service provider. Equally commendable is the after-market service provided by Keystone Elevator Company. Their responsiveness and willingness to address any inquiries or concerns have been unparalleled. Whether it's routine maintenance or troubleshooting unexpected issues, their team has consistently delivered prompt and effective solutions, ensuring the continued smooth operation of our elevator. In summary, I enthusiastically endorse Keystone Elevator Company, with special recognition to the owner, Mr. Brian Haggerty, for his and his team's exceptional quality of work, timeliness, and outstanding after-market service. Mr. Haggerty's unwavering commitment to customer satisfaction distinguishes Keystone Elevator in the industry, and I have full confidence in their capability to surpass the expectations of any client. Facilities and Construction Manager Broadway Land Company - Boston

Submitted by Isabe Od on Monday, Mar 25, 2024

Keystone Elevator

5 Star Review by Yvonne Fairgrieve

Workers are fun. I have no other experience with them. Worked next to them for almost 2 years.

Submitted by Yvonne Fairgrieve on Monday, Feb 05, 2024

Keystone Elevator

2 Star Review by John M

All elevator companies are a scam. They charge way too much and make up new rules to make more money.

Submitted by John M on Friday, Nov 24, 2023

Keystone Elevator

1 Star Review by Gitelman Ben

I will give negative 5 if Google allows me to do this. Fraudulent company provides none real fixation of your elevator. They always send 2 workers who play phone and talk all the time without working. Yeah, they charge more than 5 hours every time they come and cost $600 every week. Do your budget before hire them. Run ASAP.

Submitted by Gitelman Ben on Saturday, Jul 15, 2023

Keystone Elevator

1 Star Review by H J

Horrible company. I ask them to come fix our elevator, they sort of fix it and tell me they are waiting on a part. Part never comes, never gets fixed, inspects our elevator and then fails us. Now we have to pay an outrageous inspection fee that took them 10 MINUTES to do. I just recieved a ridiculous proposal for the repairs. DO NOT USE THIS COMPANY! They are absolute garbage.

Submitted by H J on Monday, Dec 05, 2022

Keystone Elevator

1 Star Review by Kevin LL

They ruined our elevator. Literally never fixed anything. Get quotes for multiple parts but after 8 months, no part is delivered or installed. They always send two workers for a simple fixation and double charge you double prices. DONT HIRE THEM UNLESS YOU WANT TO DAMAGE YOUR ELEVATOR!

Submitted by Kevin LL on Wednesday, Nov 02, 2022

Keystone Elevator

1 Star Review by Jenny

crazy company… they provides the lowest quote but nothing into work. Yes, they will arrive on time. But techs are chatting and doing nothing. Our elevator is done for 3 month and for every reason they gave, they never solved any of them. Crazy company and crazy people if you hire them. Just run away

Submitted by Jenny on Thursday, Sep 08, 2022

Keystone Elevator

5 Star Review by Thomas Rizzo

Keystone has "rescued" several of my fraternal organizations' elevator needs. I've known them since the day they opened. Very professional. I would recommend them to anyone in need of their service.

Submitted by Thomas Rizzo on Tuesday, Feb 26, 2019

Keystone Elevator

5 Star Review by Paul Corrigan

This company has been a pillar of the community for decades. Both the owners and the company has consistently provided top notch service and invaluable support to the community at every opportunity. Being a certified business analyst, I have researched many firms in this industry. Keystone ranks among the best in delivery, promise, timeliness, support, and employee satisfaction.

Submitted by Paul Corrigan on Thursday, Feb 21, 2019