Heating and Air Conditioning Companies
Bethesda, Maryland, 20814
Submitted by Carolyn Balk on Friday, Jun 28, 2024
I have used AVS at a neighbor's recommendation since 2022. What I like most about AVS is that their techs (Anil and others) explain the issues and concerns to me thoroughly, whereas in the past when I ask questions I have been told "you ask too many questions." Not Anil & company! They only issue I've ever had is folks being late or having to reschedule routine repair if another appt ran over, but you get this with any HVAC, plumber, electrician company, etc. across the DMV and it hasn't been a cause for real concern.
Submitted by Brian Mitchell on Saturday, Jun 22, 2024
The hottest day of the year and Mehdi at AVS stayed at my house until after 11pm trying to resolve a coil leak problem. His work ethic is phenomenal. He also bought two portable AC units for an interim solution. Their service and care is outstanding. Thank you, Mehdi.
Submitted by Kar Dobinski on Saturday, Jun 22, 2024
Highly recommend!!! The day before graduation party - and during a heat wave- our air conditioning quit!! AVS reps came within two hours on a Saturday afternoon and voila, cool in the house again ! Friendly service.
Submitted by David Feliciano on Wednesday, May 01, 2024
It was very nice working with AVS. They arrived in the estimated time window, and Anil diagnosed the AC problem right away at our commercial property. AVS had the AC motor replaced and everything working again quickly. They were very friendly and professional. Would recommend!
Submitted by Andrew Mirsky on Sunday, Apr 07, 2024
AVS has been great on multiple occasions for me with my refrigerators and my washer dryer. Very professional, very responsive and prompt, very effective in resolving problems and quite reasonable in their charges. I would highly recommend AVS to anyone in the DC - VA - MD region with mechanical or any other problems with household appliances.
Submitted by Marc Wiener on Tuesday, Feb 20, 2024
AVS diagnosed and fixed my non-heating electric heat pump *same day that I called* on a cold February Sunday, and they were pleasant to work with and good communicators.
Aneal walked me through how he was diagnosing it at my request, was thorough in his checks, and replaced the fried electrical component (contacter) within an hour or so, getting my heat back on before a 25 degree night!
The component replaced was cheap in my case, so the majority of the cost was the labor and expertise, but the peace of mind of hiring and expert who checked more parts than I could and who had the replacement part on hand in their van was certainly worth it.
Thanks AVS and Aneal!
Submitted by Harsha Murthy on Monday, Feb 19, 2024
I had a great experience with Anil and Sayeed. My heat went off overnight (cold February night) on a federal holiday. Anil and Sayeed arrived within 3 hours of my call. Not only were they able to diagnose and fix the HVAC issue, but they had their colleague bring out a replacement part same-day from the warehouse. While we were waiting for the replacement part to arrive at the house, they also fixed my electric fireplace (that had not worked for years), checked my gas fireplace and checked my second furnace. Heat was restored to my house within 2-1/2 hours of their arrival. Both Anil and Sayeed displayed great technical knowledge and expertise based on their experience. We will use them again for future HVAC maintenance and repair needs as well as for fireplaces and other appliances (microwaves, etc.). Give AVS a try, given their prompt and great customer service, and the many positive reviews they have received.
Submitted by John Ross on Monday, Feb 05, 2024
I have never left a review for anything, ever, but AVS was so very awesome, I must speak up. Inspected and replaced my ancient decrepit (and dangerous) 30-year-old high efficiency gas furnace IN JUST 6 HOURS! Who does that? Really cared about me, price quite reasonable, very friendly, absolutely no complaints.
Submitted by Christoph Klingen on Monday, Jan 15, 2024
Vastly Overpriced
The gas sensor of a small heating unit in our apartment needed to be replaced. It took three attempts for them to eventually show up and they arrived with two technicians, which is unnecessary for a routine job like this.
It took about one hour to do the replacement and also carry out maintenance on the side. They charged us a whopping $488, saying that the part was very expensive. But in reality, you can buy the part online for less than $25. I guess, they took advantage of me not being at home and only my son who is not experienced in dealing with contractors being there.
I later called AVS's offices saying that the billing must be a mistake. However, they defended the price, claiming that it was normal and that they calculate internally with an hourly rate of $360. Again, you can search online what it usually costs to replace a gas sensor in the context of maintenance in the Washington area. It comes out as up to $200.
So, unless you have extra money to spend, I would not recommend AVS--I will certainly never call them again. On the bright side, the heating works fine now. Hence, two stars and not just one.
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