Employee driving Vehicle ID 1311 driving through stop sign intersections without stopping in White Marsh, MD on 12/23 @ 2:25pm. Honking his horn and giving people the finger. What a great way to represent the company while driving in a company vehicle.

Google Review

Submitted by Adriel Payne on Tuesday, Jul 18, 2023

1 Star Testimonial by Adriel Payne

Overall

We have been using BFPE International for many years. However, today we received an invoice with THOUSANDS of dollars overcharge. When we contacted them, we spoke with "Katie," who just informed us that she could see there were some clerical errors on the bill. For example, they charged us $3,507.15 for a 5lb extinguisher service, which she said should have been $3.50 total! Where did those other numbers come from...this isn't just a clerical error?.?. Then the unit pricing was wrong for another line item. I am more than shocked! Not because people make mistakes, but because there was never even an apology. I wonder how many other people are just paying their bills, thinking it is legitimate charges and are being ripped off! We asked to speak with the AR supervisor, "Kevin Wolfe." Again, he didn't seem to be concerned with this at all. He just stated that they would send a new corrected invoice. Where is customer service in 2023??

Google Review

Submitted by C S on Thursday, Apr 12, 2018

1 Star Testimonial by C S

Overall

From the reviews and ratings I can see this company needs some changes. With that said van #1535 is going to kill someone if he keeps driving like how he is and the hang gestures are not what you want to see when your basically driving a billboard with your company's name plaster all over it. I wouldn't recommend anyone using this company and from the reviews it looks like they need to take driving improvement classes. Btw I will be posting a video to social media if anyone wants to see how this person drives under BFPE International (reckless driver).

Google Review

Submitted by Witchman on Saturday, Feb 25, 2017

5 Star Testimonial by Witchman

Overall

I bought some used water extinguishers from BFPE and have been getting them inspected and serviced there ever since. They are fast, friendly and reasonable. The service department in the new location is customer oriented.

Google Review

Submitted by Eric G on Wednesday, Aug 12, 2015

1 Star Testimonial by Eric G

Overall

Absolutely a horrible! They lie and try and sell you things that you don't need then when you want a refund they give you the run around until you just don't want to deal with them any longer. I can't believe this company. They are supposed to provide you with safety but they take advantage of small business. I hope this company takes some classes on customer service and honesty. I am at a loss for words. Stay away! Get a second opinion if you get an estimate from BFPE! I've recived two other estimates and the difference was mind boggling.

Google Review

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