A terrible experience.
We had this installed 2-3years ago. We had to call relentlessly for them to follow up and finish the work. One of the inverters was installed incorrectly. They chose to give the referral fee to one of their own employees We were told we were getting a rebate from the state which we did, but then a year later there’s a payment required. I was not told about that required the full rebate of approximately $12,000 to be repaid. our sales person was inexperienced.
Not a cost saving option. We created electricity that covered the bill, but did not cover the payments on the loan. Be warned, with the small print.
I left for this long to comment as I did not want to jeopardize any issues or service that may require from them. We’ve since sold the property.

Google Review

Submitted by Andy Walls on Tuesday, Aug 06, 2024

5 Star Testimonial by Andy Walls

Overall

My experience with Energy Select was excellent from start to finish.

Karen (sales) was engaging and answered all my question and concerns and provided multiple quotes for different configurations/options at my request.

The installation crew (Carlos and 2 others) were professional and polite and did quality work. They corrected a minor workmanship issue I had noticed quickly, properly, and without complaint. The electrician did a great job on the installation as well. He was precise with the new panel installation inside my finished basement, that I didn't have to do any drywall work or painting after he was done!

Makayla (customer interface during the process) answered all of my emails in a timely manner. I also received responses from the engineers/project managers in a timely manner. (Usually within the day).

The installed system is a grid tied system with Enphase IQ8+ microinverters for each panel, and an Enphase IQ5 Combinder box with integrated Enphase IQ Gateway.

The company has a documented process with a project tracking web portal and short process explanation videos as the project progresses.

The company handles as much as the permit and permission to operate paperwork as they can. The company will also set you up with an SREC broker, if you don't want to find your own broker, or sell your SRECs on the market yourself.

I think the only things they missed covering with me before contract signing was that they weren't installing consumption metering (production metering is installed), and that "solar backup" (micro grid forming without batteries when the main grid goes down) was a possible option.

Google Review

Submitted by Joan Devlin on Wednesday, Jul 10, 2024

5 Star Testimonial by Joan Devlin

Overall

I liked how they explained the pricing up front, especially how much I would get back in taxes. Everyone I met was really helpful and nice. They coordinated with me every step of the way. When SMECO came to inspect the guy even paid a compliment on the quality of the work.

Google Review

Submitted by Harlan Higgins on Wednesday, Jun 26, 2024

5 Star Testimonial by Harlan Higgins

Overall

First and foremost we had the very good fortune to have been referred to this outstanding local company by someone who had purchased one of their solar systems. Working with an established local company that sells and installs solar systems is the is the golden rule when shopping for your system. From our first encounter with EnergySelect's sales representative, Karen Gables, thru to the final inspection with the county inspector for electrical with Nick and all the employees and members of the installation team of ENERGY SELECT we never had a bad or disappointing experience. Every person working on designing and installing our system was first rate. They did what they said what they were going to do and when they planned to do it. We never had to spend hours on the phone trying to get them to fulfill their commitments to us. The ENPHASE system is first class and performs up to our expectations. I give this company 10 stars across the board. A very first class operation and product.

Google Review

Submitted by Rashedah Brown on Tuesday, Mar 19, 2024

5 Star Testimonial by Rashedah Brown

Overall

After being told that I could not get solar on my home and getting it installed has been a lengthy process. Karen Gable and her team did and outstanding job aiding us through the solar installation process. Karen was always avaliable and very attentive to our needs. If you are looking for a solar company that is hands-on, supportive, and professional, Energy Select is the Solar Company for you.

Google Review

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