Best experience, from picking out my Quartz to paying for it and everything in between. Probably one of the first businesses I have called lately that a person actually answers the phone and then that person actually cares and wants to help you .They are all very knowledgeable so it doesn’t matter which employee answers. Customer service does still exist!!
The Installers were great also , on time, polite and did an amazing job. The 2 seams I couldn’t even see at first. I could not be happier with my new beautiful counters.

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Submitted by Scott Steward on Thursday, May 25, 2023

5 Star Testimonial by Scott Steward

Overall

Had a new granite countertop installed. Couldn't be happier with the selection, price and installation. Rob and his guys are amazing!

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Submitted by Hannah Mizelle on Friday, Aug 05, 2022

5 Star Testimonial by Hannah Mizelle

Overall

Rob and his team were so flexible and understanding when our timelines shifted for granite. He put the slab of granite we loved on hold for weeks so we could reserve it. The finished product looks amazing too!

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Submitted by Brian Powell on Sunday, Apr 24, 2022

5 Star Testimonial by Brian Powell

Overall

My experience with Baltimore Granite Direct could not have been better. My wife and I went to browse their selection and my wife found a slab that she loved. She wanted me to order it right away. The salesman recommended that we go home and talk it over. He could have pressured us and signed us right away. They are not about pressure sales. It was awesome! The selection, price, installation, and customer service was absolutely the best. A few weeks after the installation I noticed a small fissure. They were immediately responsive and fixed the fissure perfectly. I can't even see it any more. I sent them an email with a picture, and they responded right away. I didn't get back to them for about a month and they reached out again to schedule the repair. They could have just said, "Oh well, he didn't respond." I could go on and on, but do yourself a favor and stop by their showroom. I don't think you will regret it.

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Submitted by Jason Chisnell on Saturday, Aug 07, 2021

5 Star Testimonial by Jason Chisnell

Overall

The ladies working at the front desk's are the greatest!! Very knowledgeable, very helpful. Mostly they will listen to you and suggest ways to clean your stone and other information like that

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Submitted by Tom R on Wednesday, Jul 21, 2021

5 Star Testimonial by Tom R

Overall

Kelly was absolutely amazing to work with, accomodative and responsive. Great price, great product (we got the viscont white granite), great staff! Highly recommend for your countertop needs. Best in the Baltimore Metro area.

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Submitted by Alicia McDavid on Saturday, May 22, 2021

5 Star Testimonial by Alicia McDavid

Overall

Awesome selection and very professional crew. We will be returning to get the other side of our kitchen done.

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Submitted by Lana Hester on Saturday, Feb 06, 2021

5 Star Testimonial by Lana Hester

Overall

I wanted to have a granite cutting board for my kitchen. We gave the measurements for our area, and found the color we liked. We just picked it up this week and it is beautiful and will last forever. I'm so excited to have such a nice board.It's beautiful.

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Submitted by Smith C on Monday, Jul 03, 2017

5 Star Testimonial by smith c

Overall

Ordered and installed our new Cambria countertops. They did a fantastic job for the cheapest price we could find. I will recommend to all our family and friends. Thanks Julie!

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